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Emotional Intelligence

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Emotional Intelligence
Emotional Intelligence?
Organizational Behavior
Tamara Ramsey
August 12, 2012

Abstract
This paper examines how emotional intelligence and cognitive intelligence are associated with academic success and job performance. Emotional intelligence continues to pick up momentum in the world of business and academia. More and more research supports the concept that emotionally intelligent employees, managers, leaders, and companies produce noticeable business results. Employers are now looking for emotional intelligence in their potential employees and leaders and utilizing assessments and directed interviews to assess a potential hire’s emotional intelligence skills. Research has shown that emotional intelligence skills are important to success on the job. The lack of emotional intelligence can break or significantly slow a professional 's career progression in today 's complex world. An individual with emotional intelligence definitely will be a part of the finest in this complex world and will have the ability to survive its ups and downs with dignity and grace, while successfully adding value in his/her professional and personal life.

What is emotional intelligence? Emotional intelligence (EI) refers to the ability to perceive, control and evaluate emotions. This concept was firstly developed in 1990 by two American university professors, John Mayer and Peter Salovey and they concluded that, people with high emotional quotient are supposed to learn more quickly due to their abilities. In 1995 another psychologist named Daniel Goleman extended the theory and also made it well-known. In his articles and books, he argued that people with high emotional quotient do better than those with low emotional quotient. The term "emotional intelligence" debuted in several scientific articles written by John D. Mayer and Peter Salovey during the early 1990s. The researchers defined emotional intelligence as the compilation of four kinds of skills:



Bibliography: Allam, Z. (2011). Emotional Intelligence at Workplace: A Psychological Review. Global Management Review, 71-80. Aruna, R. R., Suganthi, L. L., & Samuee, A. A. (2011). Design of an Instrument for Evaluating Emotional Intelligence among Professionals. Advances In Management, 9-19. Cherry, K. (2012). What is Emotional Intelligence? Retrieved from About.com Psychology: http://psychology.about.com/od/personalitydevelopment/a/emotionalintell.htm Christie, A., Jordan, P., Troth, A., & Lawrence, S Goleman, D. (1995). Emotional Intelligence. New York: Bantam Books. Jordan, P. J. (2004). Dealing with Organizational Change: Can Emotional Intelligence Enhance Organizational Learning. International Journal of Organisational Behaviour, 456-471. Kappesser, L. C. (2010). The Smart New Way to Get Hired. Indianapolis: JIST Works. Liptak, J. J. (2005). Using Emotional Intelligence to Help College Students Succeed in the Workplace. Journal Of Employment Counseling, 171-178. Nikolaou, I., & Tsaousis, I. (2002). Emotional intelligence in the workplace: Exploring its effects on occupational stress and organizational commitment. International Journal of Organizational Analysis, 10(4), , 327-342. Shaffer, R. D., & Shaffer, M. A. (2005). Emotional Intelligence Abilities, Personality and Workplace. Academy of Management Best Conference Paper, 1-6. Shipley, N. L. (2010). The effects of emotional intelligence, age, work experience, and academic performance. Research in Higher Education Journal, 1-18. Simmons, K. (2001, April). Emotional Intelligence: What Smart Managers Know. Retrieved from American Society of Association Executives Web site: http://www.asaecenter.org/Resources/articledetail.cfm?ItemNumber=13040 Unknown

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