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Emotional Branding and
AN EXPLORATION OF THE DIMENSIONS OF EMOTIONAL BRANDING

ADOPTED BY ORGANIZATIONS TO IMPROVE, BRAND ASSOCIATION, BRAND UNIQUENESS & BRAND EXPERIENCE

Submitted by

Mobin Tahir

Supervised by

ANGELA DALRYMPLE

On 28 January, 2010

Student I.D.: A4019165

M.Sc. Marketing Intake-2

DECLARATION

I, Mubeen Tahir declare that no part of this dissertation has been taken from existing published or unpublished material without due acknowledgement and attribution, and that all secondary material contained therein has been fully and appropriately referenced.

There are several people without their assistance this work may never have been completed and I would therefore like to acknowledge their help and support

First of all I would like to given thanks to Almighty Allah who gave me the strength and made me eligible to complete this research and then I would like to express my sincere gratitude to my dissertation supervisor Ms. Angela Dalrymple for her kind guidance, time and all her support in completion of this work

I would like to say thanks to entire managers of entire industries, who helped me through their time, answers and responses in regards to my questionnaires to complete my research work.

CONTENTS

CHAPTER 1 Abstract 05
CHAPTER 2 Introduction

2.1 Introduction 07

2.2 Objectives 10
2.3 Research Rationale 10
2.4 Dissertation Structure 11

CHAPTER 3 Literature Review
3.1 Introduction of Chapter 12
3.2 Literature Review 12
3.3 Characteristic of Brand and Branding 12
3.4 Importance of Branding 13 (i) Customer’s Perspective 13 (ii) Organization’s Perspective 14
3.5 Branding Equity Models 14 (i) Sensory Branding 15 (ii) Aesthetic and Design 16
3.6 Emotional Branding 16
3.7



References: Aaker, David A. and Joachimsthaler, E. (2000)., Brand Leadership, New York: The Free Press. Aaker, David A. (1995) “Building Strong Brands”, Free Press Publishing Anderson, C Bengtsson, A. & Firat, A. F. (2006) “Brand Literacy: Consumers’ Sense-Making of Brand Management”, Advances in Consumer Research, Vol Castillo, J.J. (2009). “Snowball sampling”, viewed 09/01/2011, http://www.experiment-resources.com/snowball-sampling.html Chaudhuri, A Dolan, R. J. & Gourville, J. 2005. Principles of Pricing. HBS Note 9-506-021 DJS Research (2010), “What is Exploratory Research”, viewed 02/01/2011, http://www.marketresearchworld.net/index.php?option=com_content&task=view&id=798 Fournier, S. (1998) “Consumers and Their Brands: Developing Relationship Theory in Consumer Research” The Journal of Consumer Research, Vol Gobe, M. (2001). “Emotional Branding, the new paradigm for connecting brands to people”, Allworth Press Hart, C Holt, D. B. (2004). How Brands Become Icons: The Principles of Cultural Branding (Hardcover). Harvard Business School Press Books: 1. Junaid, M., Mamta, S., N., Prabodh, M., D., Rahul, R., (2010), “Emotional Branding”, viewed 19/10/2010, http://www.coolavenues.com/mba-journal/marketing/emotional-branding Keller, Kevin Lane; Heckler, Susan E.; Houston, Michael J Keller, Kevin Lane, (2003), Strategic Brand Management, 2nd edn, Upper Saddle River, NJ: Prentice-Hall. Kelly, Tom (1998), “Brand essence - Making our brands last longer”, The Journal of Brand Management, Vol Kevin Lane Keller. (1998),“Strategic brand management”, prentice hall, Inc, USA ISBN 0-13-120115-8. Kotler .P, Keller.K, Brady.M, Goodman.M and Hansen.T. (2009), “Marketing management”, Pearson education publishing, 13th edition, ISBN; 978-0-273-71856-7s. Marc Gobe (2001), “Emotional branding”, Windsor book Ltd, Inc, UK ISBN 1-874111-50-2. Minkara, B., A., (2010), “The first ingredient: Relevant emotional associations”, viewed 18/12/2010, http://brandoctor.typepad.com/blog/2010/09/the-first-ingredient-relevant-emotional-associations.html Morrison, S Mowel, J. and merrilees, B. (2005), “A functional and symbolic perspective to branding Australian SME wineries”, journal of product & brand management, volume. 14, number (2), pp 220-227. Muniz , A. M. & Schau, H. J. (2005). "Religiosity in the Abandoned Apple Newton Brand Community." Journal of Consumer Research 31(4): 737-747. Nanda, P., Bos. J., Kramer. K., Hay.C. & Ignacz.J. (2008), “Effect of Smartphone aesthetic design on users’ emotional reaction”, The TQM journal, volume 20, number (4), pp 348-355. Pong, I. C. (2007). “Emotional Marketing on Creative Cultural Industry- A Study of San Yi Wood Carving Festival”. Master Thesis- National Central University, Taiwan, 1-292 Punch, K.F., 2000, “Developing Effective Research Proposals”, SAGE Publications, Riesenbeck, H. & Perrey, J. (2007). Power Brands: Measuring, Making, Managing and Making Brand Success, Wiley-VCH Verlag GmbH & Co. KGaA, Weinheim. Robson, C., 2002, “Real World Research”, Second Edition, Oxford: Blackwell. Saunders. M, Lewis. P and Thorn Hill .A, (2000), Research methods for business students, prentice hall publishing, 2nd edition, ISBN; 0-273-63977-3. Schmitt, B. (1999). "Experiential Marketing." Journal of Marketing Management 15(1-3): 53-67. Thompson, C. J., A. Rindfleisch, et al. (2006). "Emotional Branding and the Strategic Value of the Doppelgänger Brand Image." Journal of Marketing 70(1): 50-64. Wood, L., (2000), “Brands and brand equity: definition and management” viewed on 12/10/2010, www.metro.as/index.php/content/.../33Brandsmanagement.pdf -----------------------

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