There is no denying the importance of communication in an organization, considering the fact that in an organization people belonging to different social and professional backgrounds come together to work for the same goals.
"The single biggest problem in communication is the illusion that it has taken place."
George Bernard Shaw
This quote pretty much sums up the root cause of all conflicts in the workplace. Often it is seen that managers do not realize the importance of communication at work and thus do not convey their ideas, organizational goals, vision, etc. very clearly. When the seniors in the organization are unable to create an environment which promotes open and clear communication, it can have negative repercussions on the work culture and the employee productivity.
An organization where there is no sharing of information between two or more individuals, workplace issues such as high employee turnover and wastage of organizational resources, often arise. To avoid these, effective communication at work should be encouraged for the overall success of the organization.
Positive Effects of Communication
Positive communication is important in the workplace because:
It fosters strong business relationships and customer service, thereby increasing business.
It creates a professional, mutually respectful atmosphere between employees and superiors.
It increases confidence and morale.
Creates Job Satisfaction
Organizations which encourage an open and easy correspondence between seniors and subordinates, face lesser employee turnover. If the work environment is friendly where the subordinates are encouraged to communicate their ideas to their managers regarding work-related issues, and their feedback is given due consideration, it motivates the employees to work better and makes them feel valued in the organization. Thus, effective communication in the