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KINZA ASIF
Mobile: +92 323 4283793
Email: asifkinza@yahoo.com Adress : House No.5A Street No.18 Infantry Road
Mustafabad (Dharampura), Lahore
OBJECTIVE To work in an organization where there is an Exclusive environment healthy Competition and prospects of professional growth where I am exposed to all type of work fields which enhance my knowledge and broaden my experience to the maximum.
QUALIFICATION
M.A (TESOL) Lahore College for Women University
BA Punjab University, Lahore
FA Board of Intermediate & Sec Education Lahore
MATRIC Board of Intermediate & Sec Education Lahore
EXPERIENCE
ABACUS CONSULTING
1. CSR (Customer Service Representative) January 2011 to June2013
Responsibilities:
Acknowledge and appropriately greet and assist every customer in a timely manner.
Organize workflow to meet customer deadlines.
Effectively present and discuss the products and services of the company, soliciting only those desired products/services provided by the company and its vendors to current and prospective customers in a way that conveys an image of quality, integrity and superior understanding and delivery of customer needs.
Manage telephone calls professionally, efficiently and with good communication skills.
Attend to customer questions, complaints and concerns immediately, and facilitate satisfactory resolution.
Understand and appropriately use the company pricing system and policies.
Review estimates and invoices for accuracy.
PEAK SOLUTIONS COLLEGE
2. Two month as a LAB INTERN
Responsibilities:
Knowing all applicable health and safety rules and regulations, training and reporting requirements and standard operating procedures associated with laboratory safety.
Identifying hazardous conditions or operations in the lab, determining safe procedures and controls, and implementing and enforcing standard safety procedures.
Mobile: +92 323 4283793
Email: asifkinza@yahoo.com Adress : House No.5A Street No.18 Infantry Road
Mustafabad (Dharampura), Lahore
OBJECTIVE To work in an organization where there is an Exclusive environment healthy Competition and prospects of professional growth where I am exposed to all type of work fields which enhance my knowledge and broaden my experience to the maximum.
QUALIFICATION
M.A (TESOL) Lahore College for Women University
BA Punjab University, Lahore
FA Board of Intermediate & Sec Education Lahore
MATRIC Board of Intermediate & Sec Education Lahore
EXPERIENCE
ABACUS CONSULTING
1. CSR (Customer Service Representative) January 2011 to June2013
Responsibilities:
Acknowledge and appropriately greet and assist every customer in a timely manner.
Organize workflow to meet customer deadlines.
Effectively present and discuss the products and services of the company, soliciting only those desired products/services provided by the company and its vendors to current and prospective customers in a way that conveys an image of quality, integrity and superior understanding and delivery of customer needs.
Manage telephone calls professionally, efficiently and with good communication skills.
Attend to customer questions, complaints and concerns immediately, and facilitate satisfactory resolution.
Understand and appropriately use the company pricing system and policies.
Review estimates and invoices for accuracy.
PEAK SOLUTIONS COLLEGE
2. Two month as a LAB INTERN
Responsibilities:
Knowing all applicable health and safety rules and regulations, training and reporting requirements and standard operating procedures associated with laboratory safety.
Identifying hazardous conditions or operations in the lab, determining safe procedures and controls, and implementing and enforcing standard safety procedures.
References: Will be furnished on request