Effective Communication In A Criminal Justice Organization

Effective Communications is very important to everyone in this world. Without it, we cannot communicate properly with one or the other. Effective communication is very useful in any workplace, especially within a criminal justice organization.
The definition of communication is defined as “a process involving several steps, among two or more persons, for the primary purpose of exchanging information“(Wallace & Roberson, 2009, p. 15). This process involves two types of communication. They are verbal and nonverbal. Verbal communication includes transmitting information orally. Verbal communication can involve the sharing of information between two people or a group such as a team. Verbal communication also involves listening from the receiver …show more content…
The first step of transmitting and idea suggests the formation of one or several thoughts and the desire to express these ideas. The next step involves choosing a method of communicating that idea. This can be done through verbal or nonverbal communication. Despite what method is used, it is imperative to know who the audience is and decides what tone the message is to be delivered. The tone, especially with oral communication can make a world of a difference in how the receiver interprets the message. When the receiver receives the message, his interpretation may not be how the message was originally intended to be received. Understanding the idea or message relies strongly on interpretation of the person receiving the message. The process is completed when the receiver provides feedback to the message sender by clarifying what he or she understood and agrees or disagrees with the message itself. These steps are part of the communication process; if one step fails the communication becomes …show more content…
These barriers include emotional, physical and semantic barriers. Ineffective listening can also be construed as an important barrier as well. Emotional barriers can include an officer having low self-esteem. This officer in question perhaps feels the need to refrain from communicating anything because he lacks self-confidence and is afraid to be put down by his peers. Many agencies have confronted this type of barrier by providing peer support groups so that they can work together to break these feelings of insecurity and promote a sense of trust. Physical barriers can breakdown communication. Physical barriers can include the use of faulty equipment where messages cannot be transmitted from one to another because the radio transmitters are not working or the computers in the vehicles or in the office are down. Having readily available and working technological equipment can help with communication between officers. Other types of physical barriers are perhaps the distance between officers when they are communicating. Shortening the distance can help provide a feeling of camaraderie and trust. Semantics involve the selection of words you choose to aid you with your communication. Obviously if you choose the wrong word, the communication will not be as effective and the entire message can be misread. Ineffective listening can also play a role in hindering the communication process. If one is not engaged in the speaker