Preview

eBay: Implication of the Web for Future Business

Powerful Essays
Open Document
Open Document
1974 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
eBay: Implication of the Web for Future Business
eBAY: Implications of the Web for Future Business
Timothy
MBA6004
Foundational Skills for Business Leaders

Instructor: Pamela Solberg-Tapper

INTRODUCTION At first glance looking at eBay today you would never think that it started from a simple, comical background. (Hsiao, 2014) states, “Lacking is the glamour of the hotshot entrepreneurial firm and high-voltage venture capital so commonly seen in other companies that are babies of the dot-com bubble”. EBay ‘s origin begins with a simple online home page and a broken laser pointer for sale (Hsiao, 2014). In September of 1995 Pierre Omidyar, a 28-year-old software developer, developed a software code of his own origin that eventually became what we know as eBay today. Originally called AuctionWeb and hosted on the same server as Pierre 's page about the Ebola virus, the site began with the listing of a single broken laser pointer (Bunnell, 2000). Pierre’s sole purpose for listing the laser pointer was to use it as a test item with no intention of making a profit, and to his surprise, the laser pointer sold for more than it was worth at a final cost of $14.83. AuctionWeb eventually gained control of the domain, www.ebay.com, also know as Echo Bay. After purchasing the company and providing it with more resources than the typical online business, eBay begin to grow and prosper along with taking over a market that had few competitors. Although Pierre had allowed the company to be bought out he still maintained some control and over the course of a few years he amassed a fortune, after taking eBay public, of over five billion dollars. EBay employs over 50,000 people worldwide and has a user base of over 100,000,000. The company has an estimated 1,500,000, sellers around the world, to include major businesses, which use eBay as a primary source of income or as a secondary source of income. EBay has a 3 step buying process: register, research, and buy! Within the buying



References: Bunnell, D., Luecke, R., & EBay (Firm) (2000). The eBay Phenomenon: Business Secrets Behind the World 's Hottest Internet Company. New York, NY: Wiley. Ennico, C. R. (2008). The eBay Business Answer Book: The 350 most frequently asked questions about making big money on eBay. New York, NY: AMACOM, American Management Association. Sinclair, J. T., & EBSCOhost (2003). EBay Business the Smart Way: Maximize Your Profits on the Web 's #1 Auction Site. New York, NY: Amacom. Sinclair, J. T., & EBSCOhost (1999). EBay the Smart Way: Selling, Buying and Profiting on the Web 's #1 Auction Site. New York, NY: Amacom. Goldsmith, J. L., & Wu, T. (2006). Who controls the Internet?: Illusions of a borderless world. Cary, NC: Oxford University Press. Hsiao, A. (2014). How did eBay start? - About eBay [Web log post]. Retrieved from http://ebay.about.com/od/ebaylifestyle/a/el_history.htm Chaffee, J. (2012). Thinking Critically. Boston, MA: Wadsworth Cengage Learning.

You May Also Find These Documents Helpful

  • Good Essays

    Ebay Facts and Figures

    • 390 Words
    • 2 Pages

    eBay is The World's Online Marketplace® with a global customer base of 233 million. Founded by Pierre Omidyar in 1995, eBay has created a powerful marketplace for the sale of goods and services by a passionate community of individuals and small businesses. eBay now has a global presence in 37 markets, including the United States.…

    • 390 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Ebay Case Study

    • 2747 Words
    • 8 Pages

    With exceeding 3.7 billion, more than a half of the world’s population, and Internet usage in the region rapidly growth at 406 percent, Asia became an attractive and lucrative marketplace for eBay to expand their business. Since 1995, eBay enjoyed strong revenue growth and was a dominant player in online auction industry. With previous experience of extending their business in Europe, North America, Latin America and failure in China and Japan, eBay was once again struggling to compete in the Asian market.…

    • 2747 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    There are many advantages and disadvantages from the consumers’ perspective of buying merchandise through Internet auctions like eBay. eBay, the electronic auction marketplace that has been dubbed by some as “the new American Pastime” remains true to its origins of serving a worldwide community of collectors. eBay has cultivated one of the most loyal customer bases on the web. eBayers buy and sell virtually everything, including the now infamous PEZ dispensers, sports memorabilia, computers, fine art, etc.…

    • 21713 Words
    • 88 Pages
    Good Essays
  • Powerful Essays

    Walmart History

    • 3732 Words
    • 15 Pages

    Omidyar's purpose was to establish a self-regulating online marketplace. A central premise of Omidyar's online marketplace was the belief that people are essentially honest (eBay, 2005). Reporting on a recent 10-year anniversary "fireside chat" with Omidyar and eBay's first president Jeff Skoll, an eBay staffer explained that, "the site was based on a relatively simple idea: given the opportunity, people would do the right thing such as sending money to strangers to buy items online. Named "Auction Web", the sites initially function like an online flea market, with buyers and sellers trading collectibles, garage sale items, and assorted junk. Omidyar encouraged organic growth of the company which continues to this day allowing sellers to decide what items to list and shaping the direction of the company through buyer and seller demand and feedback. The business which offered a free service to both buyers and sellers was initially operated out of Omidyar's living room. The site began to make a name for itself through word of mouth and the number of registered users at the site grew rapidly in late 1995/early 1996. Auction Web was incorporated in California in May of 1996, with Omidyar serving as CEO and his friend Jeff Skoll as President. To cover the costs of operating the business, Auction Web also began to charge a fee to auction items…

    • 3732 Words
    • 15 Pages
    Powerful Essays
  • Powerful Essays

    Ebay Market Share

    • 5313 Words
    • 22 Pages

    Online auction firms: www.eBay.com, www.overstock.com, www.ubid.com, www.yahoo.com, www.amazon.com, www.CQout.com, www.bidville.com, etc. The large number of firms in this market reflects the intense competition among those sites. Margin profit is decreased to a relatively low level. eBay could still survive because of its scale of economy and good reputation. However, eBay’s growth in 2004 was much smaller than in 2003. Shareholders put much pressure on eBay, and eBay had to readjust its pricing on varied services on the short run in order to satisfy people’s short term expectation. However, he is risking his long term revenue and reputation.…

    • 5313 Words
    • 22 Pages
    Powerful Essays
  • Good Essays

    eBay

    • 592 Words
    • 3 Pages

    The company eBay was found in 1995 and since then they have had much growth and success over the years. They became the dominant player in the online auction house industry through their unique business model. Their business model united buyers and sellers in an online marketplace and attracted 221 million registered users. Their unique business model enabled e-commerce at multiple levels including local, national, and international through an array of websites that they have acquired. eBay acquired several online competitors such as PayPal, Rent.com, Shopping.com and most recently a partnership with Xiu.com, eBay Style. These trading platforms allowed eBay to offer distinct services and target-specific market niches. This allowed them to penetrate new market spaces and attract a range of users. The company also expanded internationally and have been successful in certain markets. eBay was considered a leader in each of its market with the except of Japan and China. eBay’s first attempt into China’s market was through the acquisition of a Chinese online auction company, Eachnet. They integrated their global strategy platform to Eachnet’s Chinese operations, essentially changing how the website originally operated. Since then, the company has lost most of their market share to local competitor Taobao. After several years eBay then decided to partner with Beijing-based Tom Online. This indicated that eBay failed to adapt to local needs and successfully compete with China’s online auction market leader, Taobao. This shows that eBay failed to create a community effect in China as they did with their other international markets through their…

    • 592 Words
    • 3 Pages
    Good Essays
  • Better Essays

    The company I will talk about for this paper is eBay. eBay is the world 's online marketplace; a place for buyers and sellers to come together and trade almost anything. With more than 97 million active users globally, eBay is the world 's largest online marketplace, where practically anyone can buy and sell practically anything. Founded in 1995, eBay connects a diverse and passionate community of individual buyers and sellers, as well as small businesses. Their collective impact on ecommerce is staggering: In 2010, the total value of goods sold on eBay was $62 billion -- more than $2,000 every second. I have been interested in eBay since I got first debit card and was able to shop online. eBay’s stock is currently valued at $28.23. It has a market cap of 36.44 billion. It biggest competitor is Amazon, which they happen to come second to in competition.…

    • 1713 Words
    • 7 Pages
    Better Essays
  • Good Essays

    During a Labor Day weekend in 1995 Pierre Omidyar (engineer) developed what he said was an “experiment”: What would happen if everyone in the world had equal access to a single global marketplace? Pierre’s idea would grow from a basic auction site that sold a broken laser pointer to a collector for $14.83; into a multinational corporation with a Global software strategy that served over 100 million users that in 2010, selling more than $62 billion in goods worldwide on EBay. This expediential growth has propelled EBay to be the world’s largest online market place. EBay started in the United States, which still accounts for a large part of EBay’s profits, but as EBay continues to expand the international market has started to outpace the national market. In 2010 international sales accounted for 51% of eBay profits. EBay’s unprecedented growth in the global market has been an astonishing feat of strategic marketing and branding with its use of joint ventures, licensing, and purchasing of wholly owned subsidiaries to create a recognizable and dominant brand throughout the world.…

    • 729 Words
    • 3 Pages
    Good Essays
  • Good Essays

    eBay was founded in Pierre Omidyar's San Jose living room back in September 1995. It was from the start meant to be a marketplace for the sale of goods and services for individuals.…

    • 3940 Words
    • 16 Pages
    Good Essays
  • Good Essays

    Ebay History

    • 3450 Words
    • 14 Pages

    Millions of buyers and sellers have made eBay Inc. the world's largest and most popular Internet site for individuals and businesses to exchange goods. By 1999 eBay had 5.6 million registered users and listed over 3.1 million items for sale; by 2004 there were an estimated 65 million registered users from 150 countries, 971 million items for sale, and gross merchandise sales hit $15billion. eBay owns local sites in 19 countries, has stakes in another eight foreign nations, and provides users with its own online pay service, PayPal Inc. As eBay's revenues continue to grow, the sky seems the limit despite competition from Yahoo!, Amazon.com, and an ever increasing number of imitators.…

    • 3450 Words
    • 14 Pages
    Good Essays
  • Better Essays

    Ebay

    • 818 Words
    • 4 Pages

    eBay.com, “the world’s online marketplace”, is an online auction and shopping website in which people and business buy and sell a wide variety of goods and services worldwide. It is managed by eBay Inc, which is founded in 1995 by Pierre Omidyar. eBay’ mission was to provide a robust trading platform where practically anyone could trade anything. It was recognized as the largest and most popular person-to-person trading community on the Internet. (eBay Case, 2006) eBay posted US $8.7 billion in revenue with a net income at $2.4 billion in 2009. eBay is experiencing a 15% year-over-year increase. eBay’s marketplaces also benefit from a noticeable growth in its international business market, which accounts for around 60% of its market revenue in the 4th quarter of 2009. The marketplaces success comes from the strong growth of its fixed-priced format, the continuing success of its highest rated sellers, and double-digit growth in sold items. (eBay 2009 Financial Report, 2010) Whitman purposed that eBay community of users was the foundation of the company’s business model. (eBay Case, 2006) Customer service is substantial for e-commence business to survive and develop. The customer support organization in eBay was made up of two major units: general support, trust and safety. Most of the customer contacts were handled by the general support unit, and approximately 94% of customer service volume was email-based. Also, live chat and phone inquiries were growing. (eBay Case, 2006) To meet the inquiries of its customer base’s growth, eBay first hired remote contractors to respond customers’ emails. Then, eBay deployed Kana technology to improve its efficiency of customer services and to raise the customer satisfactions. However, those initiatives still could not keep up with the demand of…

    • 818 Words
    • 4 Pages
    Better Essays
  • Good Essays

    Ebay Swot Analysis

    • 412 Words
    • 2 Pages

    | * Leading global brand for online auctions the brand name is more and more recognized around the world (brand recognition). EBay is expanding its international presence. Consequence : growth of profit * Ability to attract buyers * Volume of transactions * Selection of goods * Customer service and security * PayPal: PayPal has helped eBay to increase satisfaction among customers thanks to the services it offers. The share of PayPal in eBay’s turnover represents 36 percent. * Acquisitions provide new business strategy opportunities. eBay has bought several firms (Skype, PayPal) in order to increase the number of services it offers to its customers Growth of profit…

    • 412 Words
    • 2 Pages
    Good Essays
  • Best Essays

    Executive Summary of Amazon

    • 3297 Words
    • 14 Pages

    7. Robert D. Hof & Linda Himelstein. (1999). eBay vs. Amazon.com. Available: http://www.businessweek.com/1999/99_22/b3631001.htm. Last accessed 27th Jan 2011.…

    • 3297 Words
    • 14 Pages
    Best Essays
  • Best Essays

    Is535 Final Course Project

    • 3651 Words
    • 15 Pages

    Graham Charlton, “Selling on eBay and Amazon: pros and cons for SMEs”, (May 17, 2010),…

    • 3651 Words
    • 15 Pages
    Best Essays
  • Powerful Essays

    eBay first entered the Chinese market in 2002 by acquiring a 33% stake in its local counterpart, EachNet, followed by a full acquisition a year later in 2003. Critically assess eBay.s choice of market entry strategy for China, listing both the advantages and disadvantages of its acquisition strategy.…

    • 1642 Words
    • 5 Pages
    Powerful Essays