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Ebay Case Study

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Ebay Case Study
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1 Describe EBay’s culture using the six characteristics describes in the prescribed text book according to the Corporate culture Index....................................................................................pg 2
2 Briefly explain the socialisation process. ............................pg 5
3 Bibliography.........................................................................pg 7

1. Describe EBay’s culture using the six characteristics describes in the prescribed text book according to the Corporate culture Index.
Organisation Culture can be defined as a system of shared beliefs and behaviours such as; the language they use in the organisation, values systems, feelings and attitudes among each other and the interaction and norms of the members in the organisation. This determines how the company, employees and management interact and proceed with business transactions. An organisation’s culture develops mostly over time (Luthans, 2005). This set of beliefs is build within an organisation to create a sense of relation to employees and sometimes also consumers, it can be said that corporate culture is symbolic and identifies the organization as self. Corporate/organisational culture helps the organisation to achieve goals in their own way.

A set of 20 cultural factors was developed by Henry Miglione, termed “Corporate culture index” (Brown and Harvey, 2006)
The corporate culture index was developed to measure an organisations culture. These cultural factors include the following characteristics:

Member Identity:
Can be defined as the extent to which an employee indentifies with of within the organisation, taking into consideration their job and field of profession.
Team Emphasis:
The degree to with employees is able to work together as a team rather than focusing on individual responsibilities, tasks and activities.
People Focus:
This involves the extend to



Bibliography: Brown, D.R. and Harvey, D. (2006) An Experiential Approach to Organisational Development. 7th ed. Upper Saddle River, New Jersey: Pearson Education Inc. Luthans, F. (2005) Organisational Culture, Socialisation and mentoring. In: Luthans, F. Organisational behaviour. 10th ed. Boston: McGraw Hill Irwin, pp. 30-55.

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