Preview

Dunkin Donuts

Powerful Essays
Open Document
Open Document
1452 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Dunkin Donuts
Dunkin Donuts
The ultimate success of a company depends on the people chosen to lead the company. That fact means that it is the organization’s goal to select the best quality managers and employees possible that will push the organization to its goal. The work environment is what will ultimately reflect the employee’s view of the organization. Dunkin Donuts’ team-oriented design has helped them climb the ranks as one of the leaders in the coffeehouse industry. Although the company is widely successful now, it has had several organizational redesigns that have made it into the power house it is today. The Functional structure of Dunkin’ Donuts is made up of their Organization, job design, their competitive advantage, risk they face, and the working relationship of the organization.
Organizing To Become Dunkin Donuts
Once the difficult part of determining exactly what one wants to accomplish as an organization is complete, the next step is the structural setup of the organization. The organization hierarchy is crucial to the overall success of the organization. Kator states one of the key philosophies of the Dunkin Donuts organization is to keep people and products moving efficiently (Kator ). The company was founded in 1950 as an American global doughnut company and coffeehouse chain based in Canton, Massachusetts by William Rosenberg. The name changed from Kettle Donuts in 1949 to the corporate name Dunkin' Donuts’ adopted in 1950. Rosenberg conceived of the idea for the chain after his experiences selling food in factories and at construction sites, where doughnuts and coffee were the two most popular items (Wikipedia). Since 2009 the Dunkin Brands group has been under the leadership of Nigel Travis and his management team; Dunkin Brands, nearly a 100 percent franchised system, has delivered a compound annual growth rate of 6.2 percent in system wide sales (Quick Facts). Travis has really spearheaded the revitalization of the Dunkin Brand.
Job Designing At



Cited: Dunkin Donuts. (2014, July 8). . Retrieved July 10, 2014, from http://en.wikipedia.org/wiki/Dunkin '_Donuts "Dunkin ' Brands Extends Contract For Chairman & CEO Travis - Quick Facts." RTT News 5 Mar. 2014. Business Insights: Essentials. Web. 14 July 2014. "." . N.p., 8 Jul. 2014. Web. 14 Jul. 2014. <Dunkindounts.com>. Kator, Corine . "Voice keeps Dunkin ' Donuts rolling." . N.p., 1 Jul. 2008. Web. 14 Jul. 2014. <http://www.highbeam.com/doc/1G1-181287970.html>. Travis, Nigel. "Dunkin ' Donuts Annual Report." . N.p., 1 Feb. 2014. Web. 26 Jul. 2014. <http://files.shareholder.com/downloads/ABEA68SCR9/3364128509x0x737142/968D8 A70-6911-43A5-AE59-791BF8FD6504/DNKN_Annual_Report_Final_.pdf>. "." . N.p., 8 Jul. 2014. Web. 14 Jul. 2014. <http://en.wikipedia.org/wiki/Dunkin '_Donuts>.

You May Also Find These Documents Helpful

  • Powerful Essays

    Krispy Kreme is a relatively small doughnut seller. It has only 295 stores while Dunkin Donuts has over 3,600 outlets in the United States and Canada. In spite of its size, Krispy Kreme has been described by many as “the hottest brand in America.” The company’s success in an environment which has made success difficult for many food operations is due in large part to the long-term vision of its top management and its establishment and achievement of S.M.A.R.T. goals. The company originated in Winston-Salem, North Carolina, in the mid-1930s when Vernon Rudolph bought a secret recipe for yeast doughnuts from a French pastry cook. Rudolph ran the company until he died in 1973 without naming a successor, which caused the company problems for the next decade.…

    • 1977 Words
    • 8 Pages
    Powerful Essays
  • Satisfactory Essays

    MGT 330 Week 3 Assignment

    • 324 Words
    • 2 Pages

    Assumption and Context: You have been the manager of a Dunkin Donuts store in the Midwest for the past two years. The store is owned by a Dunkin Donuts franchisee that owns 20 other Dunkin Donuts locations. Your employer took an employee inventory and examined all current employees. It has been noted by the owner that you have a highly successful track record. You have been recognized for doing an exceptional job staffing, leading, training, coaching, and managing people. You have been recognized for successfully managing all key components of your store and have successfully managed key business drivers such as cash, profits, growth, asset utilization and people. In regards to the metrics that are used to measure their stores for sales, quality, and customer service, your store is the top performing store in their system. 

Congratulations! You have just been promoted to District Manager! The Dunkin Donuts franchisee sees your growth potential and the growth potential in your geographic area. The owner now has committed significant capital and plans to open five new locations over the next two years. You will be given complete autonomy, authority, and responsibility to structure, staff, and operate these five new locations. You will be playing a key role in this expansion for growth. 

Assignment: Prepare a five-page paper (excluding the title and reference pages), including at least three scholarly sources, in addition to the textbook, formatted according to APA style guidelines as outlined in the Ashford Writing Center. In your paper, explain your chosen job design, organizational design, your recruiting strategy and methods, and your training and performance appraisal process as the new District Manager for Dunkin Donuts. 
You must organize your paper using the following section headings and include additional section headings as needed:…

    • 324 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Dunkin’ Donuts stores are adorned with their brightly colored logo and the freshly brewed coffee and sweet donut aroma are unmistakable. They have mastered the art of opening locations in highly trafficked areas making it easy for loyal customers to purchase a coffee while attracting new customers as well (Altmann, 2007). The environment of their stores is not only bright and cheerful but so are the employees, this is done by creating an encouraging and motivating work place for them through management. They have also opened many international stores opening themselves up to a new market increasing revenue and in turn increasing their budget for expansion. They offer many incentives for their loyal customers while encouraging new customers through coupons and loyalty programs (Altmann,…

    • 1353 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    Even though, Starbucks and Dunkin’ Donuts has a very similarities in their menus and the way how they advertise their product by using the same media market to get them out to the public. As a customer, I will prefer Dunkin’ Donuts because those stores are in walking distance from my place of work and they have two DD in my town. There is no Starbucks in near my town. For example, during the summer I go to DD just to get a drink after a hot day and I will stay to use their free Wi-Fi that is available for everyone to use. Plus, they are known for having a high quality…

    • 114 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    Koji Tanaka Susan Carder MKT333 Section 1 10/11/2013 Starbucks vs. Dunkin’ Donuts 1. Describe the targeted segment(s) of each Starbucks and Dunkin’ Donuts.…

    • 348 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Krispy Kreme

    • 1578 Words
    • 7 Pages

    In May of 2004 Krispy Kreme announced to its investors that they should expect earnings to be 10% lower than predicted. It was at this time that the low-carb diet had taken the U.S by storm, and Krispy Kreme blamed this low-carb diet for their low wholesale and retail sales. They also announced the sales of a the Montana Mills bakery chain of 28 bakery café’s that had been acquired in January of 2003 for $40 million in stock. Krispy Kreme also announced that the Hot Doughnut and Coffee Shops were falling short of expectations and three of them were…

    • 1578 Words
    • 7 Pages
    Better Essays
  • Good Essays

    Week 1

    • 459 Words
    • 2 Pages

    Dunkin Donuts core and distinctive competence is the ability to market and sell baked goods and coffee. The Dunkin Donuts mission statement is“Dunkin’ Donuts will strive to be the dominant retailer of high quality donuts, bakery products and beverages in each metropolitan market in which we choose to compete.” (www.samples-help.org) Based on the mission statement step one of the planning process is import ant. The company will evaluate the company's internal and external environment before allocating a franchise to a metropolitan market. It also seems that the growth strategy that Dunkin' Donuts is Rapid growth. The company has "over 2,600 stores in 30 countries outside of the U.S". (www.dunkindonuts.com) The company, like the Red Bull company began in their home country and expended worldwide to attempt to capitalize on small market and gain the majority of the market share.…

    • 459 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Dunkin' Donuts restaurant is one of the world’s largest companies in fast food industry, which deals in wide range of hot, iced and cold beverages, baked goods, sandwiches and soft drinks etc. it was founded in 1950 and now operating in more than 33 countries with good quality of food at affordable price. It gains customer loyalty just because of efficiency and effectiveness of management, good communication and quality of food. It has high turnover rate and comes in list of top five restaurants globally.…

    • 3273 Words
    • 20 Pages
    Powerful Essays
  • Powerful Essays

    Comparison Report

    • 1078 Words
    • 5 Pages

    Dunkin’ Donuts is an American global doughnut company and coffeehouse chain based in Canton, Massachusetts. It was founded in 1950 by William Rosenberg in Quincy, Massachusetts. Since its founding, the company has grown to become one of the largest coffee and baked goods chain in the world, with 15,000 restaurants in 37 different countries, the chain has grown to include over 1,000 items on their menu, including doughnuts, bagels, other baked good, and a wide variety of hot and iced beverages. The logo is two Ds side by side in orange and hot pink, placed on a coffee cup next to the words “Dunkin’ Donuts written in orange…

    • 1078 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    The Porters’ Five analysis reveals that Dunkin Donuts is in direct competition with Starbucks. Some 400 billion cups of coffee are consumed every year, and Dunkin Donuts and Starbucks are competing for the Coffeehouse storefront. While Starbucks drives tastes for upscale coffee, Dunkin Donuts is, “betting dollars to donuts,” that consumers nationwide will embrace its reputation for value and simplicity. With Starbucks and Dunkin Donuts being so aggressive there are not many competitors who have enough resources to compete in the coffeehouse marketplace. When places like McDonalds started offering Coffee along with their breakfast menus, Dunkin Donuts was faced with the challenge of the morning meal market, they made an update and added to their donuts, with bagels and croissant-based breakfast sandwiches, and an oven toasted line including flatbread sandwiches and pizzas. They have also begun shifting their donut production from individual stores into centralized facilities that have the ability to serve up to 100 stores, giving them the ability to influence price and production. Starbucks and Dunkin Donuts both have their own customer base, each having unique items. Dunkin Donuts focuses on offering simple and straightforward morning snacks, which has given them the competitive advantage of distinction as the “anti-Starbucks- earnest and without pretense,”…

    • 1365 Words
    • 3 Pages
    Powerful Essays
  • Satisfactory Essays

    Rooter's Cleaning Services provided data concerning the costs incurred to clean hotel rooms for which hotel customers pay $150 per night. Data for the past 7 months are as follows:…

    • 358 Words
    • 5 Pages
    Satisfactory Essays
  • Good Essays

    Dunkin' Donuts, BR and Togo's, formerly branded together as Allied Domecq Quick Service Restaurants (ADQSR), now are known as Dunkin' Brands, Inc. The new name comes with a tagline: "eat.drink.think." that headquartered in Canton, Massachusetts. In December, Dunkin' Brands was acquired by a U.S. investment group of Bain Capital, Thomas Lee Partners and the Carlyle Group. They have leveraged the brand equity and success of Dunkin' Donuts to create a name that clearly identifies their business and provides immediate recognition in the global marketplace. The re-branding has created renewed motivation from the teams of talented people involved with each brand and the organization,…

    • 338 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Dunkin Donuts strives to be the leader in coffee beverages and great breakfast foods for the common person. Even though for years we have been known for great donuts, the market and society have changed dramatically and we have to change…

    • 3815 Words
    • 16 Pages
    Powerful Essays
  • Best Essays

    Dunkin' Donuts is an international doughnut and coffee retailer founded in 1950 in Quincy, Massachusetts by William Rosenberg. When Dunkin’ Donuts founder Rosenberg opened the first Dunkin’ Donuts, he had a simple philosophy: “Make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern, well-merchandised stores.”…

    • 2969 Words
    • 12 Pages
    Best Essays
  • Good Essays

    Baskin N Robbins

    • 1435 Words
    • 6 Pages

    Baskin-Robbins is a global chain of ice cream parlors founded by Burt Baskin and Irvine Robbins in 1953, from the merging of their respective ice cream parlors, in Glendale, California. It claims to be the world's largest ice cream franchise,[1] with more than 5,800 locations, 2,800 of which are located in the United States. Baskin-Robbins sells ice cream in over 30 countries. The company is headquartered in Canton, Massachusetts.[2]…

    • 1435 Words
    • 6 Pages
    Good Essays

Related Topics