Difficult Patients Chapter 8 Summary
Chapter 8 Review We all have our good days and bad days. Sometimes on those bad days we can be a little mean, aggressive or withdrawn. But when we have the good days we can be happy, appreciative and much more. The way we act depends on the situation we are placed in, what is going on in our life and any perceived stress or threat can also affect the mood. As healthcare providers, it is important to understand the good and bad attitudes a patient has throughout our time with them. It is vital to understand how to appropriately take care of them and how to “deal” with them. Chapter 8 in the book talks about dealing with difficult patients. Like mentioned before, we will come across those patient who are “good” and those who are “bad.” The bad patients are the hostile, emotionally unstable, stubborn and noncompliant ones who everyone tends to try to avoid. As stated in the book, there are many “roadblocks” in the treatment plan for the difficult patients. Some of these roadblocks include not taking medications, refusing treatment and not wanting education regarding treatment plan. This can be stressful to the nurses who have multiple patients to take care of and can cause strain in the nurse patient relationship. The nurses may not want to enter the room often so it can lead to lack of communication between the nurse and patient as well as little to no care for the patient. The lack of the relationship can be detrimental to both the patient and the nurse because of
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It is important to remember not to look at them as a difficult patient but rather as someone who is going through a rough time. We have to remain positive for them and explore their attitudes and feelings. Even though some patients may be way too hostile or aggressive it is worth a shot to try and talk with them. But it is vital to have a positive attitude, be compassionate and provide the same care as you would to any other
It is important to remember not to look at them as a difficult patient but rather as someone who is going through a rough time. We have to remain positive for them and explore their attitudes and feelings. Even though some patients may be way too hostile or aggressive it is worth a shot to try and talk with them. But it is vital to have a positive attitude, be compassionate and provide the same care as you would to any other