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Developing an Effective Self-Managed Work Team in the 21st Century Organization

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Developing an Effective Self-Managed Work Team in the 21st Century Organization
Developing an Effective Self-Managed Work Team in the 21st Century Organization

Originally thought of as a management fad, self-managed teams in an organization have become an increasingly common and accepted practice (Blackwell, Gibson & Tesone, 2003). What may have started from an innovative way to reduce management positions and increase employee involvement has now evolved into a crucial strategy to increase organization effectiveness and efficiency. However, many organizations are faced with the daunting task of determining the logistics of the team. The inability to effectively determine these important factors have resulted in many organizations failing in their mission to effectively utilize this concept (Elmuti, 1996).

Research regarding the effectiveness of self-managed work teams has resulted in astronomical amounts of data. Simone Kauffeld's research has provided evidence that self-managed teams are more competent than traditional work groups (Kauffeld, 2006). Kauffeld examined twelve aspects of competence between self-managed work teams and traditional work teams. Kauffeld's (2006) results concluded that self-managed work teams performed better in seven out of the twelve aspects of competence as follows:
a. Describing problems in a differentiated manner,
b. Linking problems,
c. Linking solutions,
d. Structure,
e. Less often lose the train of thought in details and examples,
f. Make fewer negative remarks concerning participation,
g. Better planning measures to realize solutions. (pp. 10-11)
However, some researchers believe the goal of building an effective team should not be the primary focus; instead the focus is directed on cultivating strong and healthy leadership which will then result in the creation of an effective team as part of the natural course (Crother-Laurin, 2006). Other researchers believe the effectiveness relies on the culture of the organization; to increase effectiveness of a team the organization must change



References: Crother-Laurin, C. (2006, Fall). Effective teams: A symptom of healthy leadership. Journal for Quality & Participation, 29(3), 4-8. Dahlin, B. & Weingart, L. & Hinds, P. (2005, December). Team diversity and information use. Academy Of Management Journal, 48(6), 1107-1123. Dreu, C. & Beersma, B. (2005, June) Conflict in organizations: Beyond effectiveness and performance. European Journal of Work & Organizational Psychology, 14(2), 105-117. Druskat, V. & Wheeler, J (2004, Summer). How to lead a self-managing team. MIT Sloan Management Review, 45(4), 65-71. Elmuti, D. (1996, March/April). Sustaining high performance through self-managed work teams. Industrial Management, 38(2), 4-5. Frankforter, S. & Christensen, S. (2005). Finding competitive advantage in self-managed work teams. Business Forum, 27(1), 20-24. Gibson, J. & Tesone, D. (2001, November). Management fads: Emergence, evolution, and implications for managers. Academy Of Management Executive, 15(4), 122-133. Gibson, J. & Tesone, D. & Blackwell, C. (2003, Fall). Management fads: Here yesterday, gone today? SAM Advanced Management Journal, 68(4), 12-59. Kauffeld, S. (2006, March). Self-directed work groups and team competence. Journal Of Occupational & Organizational Psychology, 79, 1-21. Richardson, P. & Denton, D. (2005, Fall). How to create a high-performance team. Human Resource Development Quarterly, 16(3), 417-423.

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