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Delta Oil Diversity Case Study

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Delta Oil Diversity Case Study
MGMT 301 Fall 2008
Writing Assignment (125 points)
Due in lab/recitation the week of October 21st (after submitting to SafeAssign)

The purpose of this assignment is for you to apply concepts from this course by writing a clear and thoughtful report to an executive-level audience. Please choose EITHER the Delta Oil Diversity Case (see pg. 1) OR the Eclipse Airlines Ethics Case (see pg. 4). Detailed instructions for completing each case assignment are below.

Delta Oil Diversity Case

You have been hired as a consultant to help Delta Oil improve the management of diversity within their organization. The petroleum industry tends to be heavily male dominated and Delta is no exception. At the lower levels, Delta is able to hire
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These articles are posted on e-reserves http://furbo.gmu.edu/OSCRweb/index.html Search for Fall 2008 e-reserves. Choose MGMT 301 for course or “Wolf, Paige” for Professor. In Password field type “people” (no spaces, no capitals).
Bassett-Jones, N. (2005). The Paradox of Diversity Management, Creativity and Innovation. Creativity and Innovation Management, 14(2), 169-175.
Jayne, M. E. A., & Dipboye, R. L. (2004). Leveraging diversity to improve business performance: Research findings and recommendations for organizations. Human Resource Management, 43(4), 409-424.
Kilian, C. M., Hukai, D., & McCarty, C. E. (2005). Building diversity in the pipeline to corporate leadership. Journal of Management Development, 24(2), 155-168.
Lee, H.-U., & Park, J.-H. (2006). Top Team Diversity, Internationalization and the Mediating Effect of International Alliances. British Journal of Management, 17(3), 195-213.
McMillan-Capehart, A. (2005). A configurational framework for diversity: Socialization and culture. Personnel Review, 34(4), 488-503.
Seymen, O. A. (2006). The cultural diversity phenomenon in organisations and different approaches for effective cultural diversity management: A literary review. Cross Cultural Management, 13(4),
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There is currently no established ethics programs of any type; management relies on informal interactions between employees to communicate the company’s ethics philosophy. Eclipse operates internationally, with employees from countries across North America, Europe and most recently, Asia. Because the airline industry is under a great deal of economic pressure, the CEO of Eclipse, Jane Smith, is concerned that Eclipse managers may be tempted to cut corners and possibly endanger other employees and passengers in order to keep planes flying and save money for the company. She also knows that safety standards and ethical standards may differ from country to country but she wants to ensure that her airline adheres to the highest possible ethical standards. She knows something must be done but she’s not sure how to move forward. Your recommendations must be cost-effective, creative and have measurable impact.

Your paper must include the following sections:

I. Introduction:

• Address your understanding of the situation and note any assumptions you have made as you conceived your recommendations.
• Describe how managing ethical behavior of employees can be a competitive advantage specifically for Eclipse’s situation.

II. Recommendations:

• Describe four (4) distinct, well thought-out, creative and supported recommendations to help Eclipse develop a new ethics program

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