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Delta Airline

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Delta Airline
Have you ever flown with Delta Air Lines? I can tell you that I have and absolutely enjoy it. Starting from the ticket agent to the gate agent to the onboard crew, this U.S. airline provides outstanding customer service. Delta Air Lines is one of the largest and most well-known airlines in the world. Delta Air Lines began as a small crop dusting company (Huff Daland Masters) in the early 1920’s and transformed into a major transportation American airline (Welcome). The company has been growing year by year to get where they are today. They continue to not only increase in size, but also quality, hence their slogan, ““Building a better airline, not just a bigger one”; Keep Climbing” (Welcome).
Their principle service is passenger transportation …show more content…
Their workforce includes over 84,000 employees (Welcome). They also have a fleet of more than 800 aircraft (Welcome). These planes are either leased or purchased from multiple aviation companies including Boeing, Airbus, Bombardier, Embraer, and McDonnell Douglas (Welcome). Delta Air Lines offers flights domestically and internationally. They offer service to over 300 destinations in over 50 countries (Corporate). They also serve around 180 million travelers annually (Corporate). These are reasons why they are so competitive in a highly competitive industry. Other factors that keep these airlines competitive are the routes, schedules, fares, in-flight entertainment & services, and their frequent flier programs. Delta must constantly be innovating in this technology changing industry to remain ahead of their …show more content…
They offer flights to Canada, Latin America, Europe, Middle East, Africa and Asia Pacific (2015). They also offer more than 15,000 daily flights with key hubs in Atlanta, which is their largest hub and headquarters, Amsterdam, Boston, Detroit, Los Angeles, Minneapolis, New York, Paris, Seattle, and Tokyo (2015). This shows how they are truly a global company with hubs located all over the world. Delta has global flight partners such as AeroMéxico and China Eastern Airlines to further grow their routes and increase revenue. Given these facts, we can see what Delta has accomplished to be where they are today. Although the competition will remain tough, and with the low-cost carriers entering the industry such as Spirit Airlines and Frontier Airlines, Delta will remain to be one the biggest airlines in the
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