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Dcrawford MT140 10 Unit6Assignment
Bureaucratic Control Systems
By: Deanna Crawford
MT140-10 Intro to Management
Instructor Young
May 4, 2015
Kaplan University

Have you ever been given the opportunity to describe how one can create the missing section of an employee handbook by recounting how the four step control process could be applied to correct the problem of misreporting hours? Well, I’ve been asked to review a scenario about Sandwich Blitz, Inc. Also, I’ve been requested to read the textbook section on Bureaucratic Control Systems in the Bateman and Snell text. Based on knowledge gained from the scenario and chapter text, I will be able to explain how to develop a missing section of an employee handbook. I will be able to do so by using the four step control process (Bateman & Snell, 2013). I would like to start things off by briefly explaining the issue that arose with Lei and Dalman, executive officers at Sandwich Blitz, Inc.
First off, Lei observed what seemed to be an inconsistency in the time sheet of one of the customer associates. When she asked the site supervisor about this, she learned that the team supervisor had permitted the associate to report hours not essentially operated in this pay period, thus getting pay for time not yet produced. Lei did not like this practice and instantaneously observed this as a control problem. After examining the employee handbook which had been in effect since she and Dalman were vigorously supervising the single location, she revealed that this practice was not protected. She also recognized that several of the obligations that employees were anticipated to do and were in fact, assessed on were also not plainly addressed. Now, let speak on the bureaucratic control systems (Bateman & Snell, 2013).
According to the chapter text, control is any method that guides the actions of individuals near the accomplishment of organizational goals. Bureaucratic control is the usage of guidelines, rules, and power to guide performance and

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