Custodial System Case Study
As the new Commissioner of the New York City Department of Education you will charged in changing the structure of this organization. Therefore, address the following issues within DOE.
1) As Commissioner how will you change the organization culture that creates fraud, waste abuse and corruption? (According to the Article). Why were the procedures in place created FWA&C opportunities?
To begin with these procedures in place created FWAC opportunities (according to the article) because the custodian system had no oversight. The custodians or superintendents manipulated and controlled the entire budget for buildings’ maintenance and all the employees, which later on turned into big fraud such as bribery, extortion, theft, and nepotism. According to Lydia Segal’s article there was no accountability present at custodian system where custodians employed relatives, friends, and lovers for no-show jobs by giving them a lot of overtime and thousands of dollars. Segal stated that in 1993 …show more content…
Identify what were the problems with performance and what would be your solutions to this issue?
The problems with performance, within the custodian system were the nonfeasance. As Segal stated in the article that the custodians’ central purpose is to maintain a clean, safe learning environment but it was the opposite. Also there was nobody to measure the performance but principal. As a commissioner to measure performance within the custodial system I would hire an IG to execute the performance audit – to evaluate if the organization does what has to be done; and financial audit – to insure if custodians spent the money on what they were supposed to spend it. My solution for preventing the problems with performance is to have internal controls that oversight the procedures of this culture by establishing a bureaucracy where an annual audit must be performed and compliance review if
1) As Commissioner how will you change the organization culture that creates fraud, waste abuse and corruption? (According to the Article). Why were the procedures in place created FWA&C opportunities?
To begin with these procedures in place created FWAC opportunities (according to the article) because the custodian system had no oversight. The custodians or superintendents manipulated and controlled the entire budget for buildings’ maintenance and all the employees, which later on turned into big fraud such as bribery, extortion, theft, and nepotism. According to Lydia Segal’s article there was no accountability present at custodian system where custodians employed relatives, friends, and lovers for no-show jobs by giving them a lot of overtime and thousands of dollars. Segal stated that in 1993 …show more content…
Identify what were the problems with performance and what would be your solutions to this issue?
The problems with performance, within the custodian system were the nonfeasance. As Segal stated in the article that the custodians’ central purpose is to maintain a clean, safe learning environment but it was the opposite. Also there was nobody to measure the performance but principal. As a commissioner to measure performance within the custodial system I would hire an IG to execute the performance audit – to evaluate if the organization does what has to be done; and financial audit – to insure if custodians spent the money on what they were supposed to spend it. My solution for preventing the problems with performance is to have internal controls that oversight the procedures of this culture by establishing a bureaucracy where an annual audit must be performed and compliance review if