Critical Incident - Preconceived Ideas
No names are used in this writing to maintain patient confidentiality and conform to the data protection act 1998Critical incidents originated in the United States, Colonel John C Flannagan was a psychologist who worked closely with the Air Force and their procedures for reporting evidence concerning effective or ineffective behaviour within different situations (Ghaye 2006:64-65). Tripp (1993: 24-25) claims that “critical incidents appear to be ‘typical’ rather than critical at first sight, but are rendered critical through analysis”. Critical incidents can be either positive or negative; They “are usually experiences that make you consider the events that have happened to try to give them some sort of meaning” (Hannigan, 2001). Using a critical incident as a way of reflecting helps individuals identify practice that has been helpful or unhelpful in a situation. The value of a critical incident can differ from person to person; it is usually a personal experience with meaning to an individual, however critical incidents can be useful for a range of people for example, students, lecturers, service users and the general public. They give an insight into the feelings of the person writing and are often relatable to others.In appendix 1 I have described my critical incident. Following this I will explain the importance of a critical incident and the effect on practice, in particular how it has influenced my practice as a student nurse. This experience has greatly influenced my training in a number of ways. As a student nurse I believe it is hard to avoid having a preconceived judgement of a patient. After receiving a brief description of the patient’s diagnosis from my mentor, I believed this patient would possibly be frail and sedentary, laid in bed with a poor quality of life. However what I was greeted with was the total opposite. This is affected by the patient’s own judgement of her illness, often receiving a prognosis such as this prompts a dramatic change in
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