The video clip that our team reviewed was about a counselor whom had a session with a client after she lost custody of her child. This paper will discuss the hybrid model of crisis intervention, examples of how each facet of the hybrid model of crisis intervention is illustrated and the listening skills the counselor exhibited. The hybrid model consists of seven tasks. The counselor displayed great listening skills. The hybrid model of crisis intervention consists of seven tasks. The first task is predispositioning, engaging, or initial contact with the person in crisis (James & Gilliland, 2013). The second task is exploring the problem. The problem the client is having needs to be understand by the …show more content…
That is an example of a dead end question. Open ended questions usually start with a “how” or “what”. In the video, one of the counselors asks, “How is your relationship with her?” This requires the client to give an explanation on their relationship. Another listening skill the counselors possessed was restatement and summary clarification. This is important because, “By restating what the client is saying in the crisis worker’s own words, the crisis worker can gain agreement from the client on what the client is attempting to say, feel, think, and do.” (James & Gilliland,
2013). The counselors in the video showed this by saying statements that started with, “So what
I am hearing is…” or when the counselor stated “So now you’re afraid she is throwing you under the bus.” To which the client agreed. This is important because it gives validation and understanding to the client. The client is made to feel as though she is being heard appropriately, along with the understanding that the counselor is understanding exactly what the client is attempting to say.
Stage I: Psychosocial and Lethality …show more content…
The counselor asked if she (the mother) would write a letter to the person calling her. The counselor suggested that she could help the mother write the letter and change the wording to sound better by rephrasing some of the statements. This mother is complaining about the school counselor calling her home to check on her daughter. The school is concerned because of her missing school. The mother does not feel she is neglecting her, but it is the mother’s fault because she sometimes does not get out of bed to take her to