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Consumer Behaviour: Case Example of Loreal

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Consumer Behaviour: Case Example of Loreal
Consumer Behaviour

For a product or service of your choice select a print or broadcast advertisement or campaign. Using appropriate theories and modules explain how your chosen marketing communication seeks to influence consumer behaviour. 1. Knowledge and understanding of psychological core: attention, perception, motivation, learning, attitude, and memory. 2. Knowledge and understanding of consumer culture: social class, household influences, personality, lifestyle, values and social influences. 3. Knowledge and understanding of the consumer decision making process

Introduction
L’Oreal
L’Oreal is the world largest cosmetics and beauty organisation, which is headquartered in Paris, France. L’Oreal has developed different product for the field of cosmetics, which are hair colour skin care, sun protection, make up, perfume and hair care. The company operates in over 103 countries. It markets 18 brands through two divisions, which are cosmetics and dermatology. The cosmetics division of L'Oreal has four segments: professional products, consumer products, luxury products and active cosmetics.
L’Oreal advertising is one of the most important factors affected purchasing decision. The advertising is available anywhere both inside and outside home. Recent research suggests that people spend two and a half hours on average watching television (Dekinson R, cited emeraidinsight, 2003). Typically every company realise an essential of advertising as it is shown in the profit and loss statement. Moreover it is noticeable that budget for advertising always high. It is well-known fact that advertising plays an important role in people's daily lives.
In this assignment, I have chosen one of the most famous advertisements for L’Oreal hair care product, which are the new L’Oreal Paris Elvive Full Restore 5 shampoo, conditioner and masque. L’Oreal have chosen Cheryl Cole as a new spokesperson for this advertisement. As a rising global star, Cheryl’s beauty,



Bibliography: Brierley S., 2005, the Advertising Handbook, New York: Simulaneously published Chisnall P., 1995, Consumer Behaviour, 3rd Edition, Maidenhead: McGraw-Hill Book Company. Fill, C., 2002. Marketing Communications Contexts, Strategies and Applications, 3rd Edition, Italy: Prentice Hall. Foxall G., Goldsmith R., and Brown S., 2008, Consumer Psychology for Marketing, 2nd Edition, Canada: Nelson Education. Kotler, P. Wong, V., Saunders, J. and Armstrong, G., 2005, Principles of Marketing, 4th European Edition, Harlow: Pearson Education Jefkins F., 1973, Advertising Made Simple, London: W.H Lewis, D. and Bridger, D., 2000, The Soul of the New Consumer, London: Nicholas Brealey Publishing. Perreault, W.D. AND McCarthy, E.J., 1999. Basic Marketing - A Global Managerial Approach, U.S.A.: McGraw-Hill. Richard L., 2008, Marketing, 4th Edition, New York: Barron Education Solomon, M, Bamossy, G., Askegaard, S., and Hogg, M.K., 1999, Consumer Behaviour: A European Perspective, 3rd edition, Harlow: Pearson Education Stuart Elliott, (2003) “when up is down, does it sell”, available at newyorktime.com (accessed on 5th November, 2009) Marketing News, (2003) “ Only 38% of T.V

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