Consequentialist Theory Of Ethical Dilemmas
The ethical dilemma that I have decided on for this assignment is a choice that I must do a couple times a week minimum. This choice always tear’s at me when having to decide which way I will lean. The decision or “dilemma” that I face is having to up-sale extra work or not too. I know this might not sound like an ethical dilemma, but for dealership technicians it is. I remain under pressure from upper management to obtain more up-sales on every vehicle that comes in for service. Now how is this exactly an ethical dilemma? As an automotive technician part of my job is to inspect every vehicle that I work on. The dealerships expect us to do these inspections for free. This means that we are technically working for free which does not pay the
…show more content…
When I sit back and think about this dilemma using the consequentialist theory, I feel I’m making the right choice. As the utilitarianism theory states that you should maximize the benefits to society while minimizing the harms. The stakeholders of this situation are society, the company I work for, and myself. I guess you could consider the industry as a whole as a stakeholder. I have been in the industry for 13 years now and have never sold anything to anyone that they truly don’t need. I believe that by doing this I’m maximizing the gain for society, while it may be hurting myself, the company and maybe the industry. When I made a consequentialist analysis chart the benefits for myself and the company would cause more harm to the overall effect on society. It is expensive to have a vehicle repaired already but if your costing people even more money on unneeded items, it will affect other businesses where they could spend that money. I reason the best possible solution to this dilemma would be to pay the technicians to perform the inspection. This would make them be more ethical since they are making money not relying on up-sales. In turn if the vehicle does in fact need an additional repair they would not acquire the pay for the inspection just the work that was up-sold. This way the company doesn’t feel like they are on the losing
When I sit back and think about this dilemma using the consequentialist theory, I feel I’m making the right choice. As the utilitarianism theory states that you should maximize the benefits to society while minimizing the harms. The stakeholders of this situation are society, the company I work for, and myself. I guess you could consider the industry as a whole as a stakeholder. I have been in the industry for 13 years now and have never sold anything to anyone that they truly don’t need. I believe that by doing this I’m maximizing the gain for society, while it may be hurting myself, the company and maybe the industry. When I made a consequentialist analysis chart the benefits for myself and the company would cause more harm to the overall effect on society. It is expensive to have a vehicle repaired already but if your costing people even more money on unneeded items, it will affect other businesses where they could spend that money. I reason the best possible solution to this dilemma would be to pay the technicians to perform the inspection. This would make them be more ethical since they are making money not relying on up-sales. In turn if the vehicle does in fact need an additional repair they would not acquire the pay for the inspection just the work that was up-sold. This way the company doesn’t feel like they are on the losing