Competency Based Performance Management
Objective
Most of the companies have a structured performance appraisal process to evaluate the employees on their performance which involves meeting performance objectives. But in many cases, there is a huge “gap” between the performance expectations and the actual performance. Here in the first part of the project, am trying to study Competency Based Performance Management as a tool for “Performance Management” which could drastically minimize the gap between expectations and actual performance. Competency based performance management is especially used by many organizations when it’s difficult to measure the performance of the employees objectively. Here, in the second part of the project contains an analysis of how competency based performance management has been carried out on a Child Welfare Worker to evaluate his performance. The performance assessment was done by CPS Human Services for a child welfare organisation. I have tried to understand how they have designed the process. Also, the different components of competency based performance management are identified in the case of Child Welfare Worker and study is done how each component is interlinked to each other. The Competency Based Performance Management System
Before we describe the performance management system, let’s define the term Competency. The competencies are those talents which are foundation for people to achieve superior performance in any job.
Competency based performance management system aims at developing high performance organizations. Process begins with describing organisation’s strategic business plan, mission, vision and values. The goals and objectives at bureau, division, and workplace should be aligned to organisation’s strategic plan. The core competencies selected should be in accordance with organisation’s mission, values and ethics. By focusing on results as well as the competencies required to build the results, it’s different from normal performance management
Most of the companies have a structured performance appraisal process to evaluate the employees on their performance which involves meeting performance objectives. But in many cases, there is a huge “gap” between the performance expectations and the actual performance. Here in the first part of the project, am trying to study Competency Based Performance Management as a tool for “Performance Management” which could drastically minimize the gap between expectations and actual performance. Competency based performance management is especially used by many organizations when it’s difficult to measure the performance of the employees objectively. Here, in the second part of the project contains an analysis of how competency based performance management has been carried out on a Child Welfare Worker to evaluate his performance. The performance assessment was done by CPS Human Services for a child welfare organisation. I have tried to understand how they have designed the process. Also, the different components of competency based performance management are identified in the case of Child Welfare Worker and study is done how each component is interlinked to each other. The Competency Based Performance Management System
Before we describe the performance management system, let’s define the term Competency. The competencies are those talents which are foundation for people to achieve superior performance in any job.
Competency based performance management system aims at developing high performance organizations. Process begins with describing organisation’s strategic business plan, mission, vision and values. The goals and objectives at bureau, division, and workplace should be aligned to organisation’s strategic plan. The core competencies selected should be in accordance with organisation’s mission, values and ethics. By focusing on results as well as the competencies required to build the results, it’s different from normal performance management
References: 1. Competency Based Performance Management By CPS Human Services 2. Competencies for Child Welfare Caseworkers Serving Children with Disabilities By Judith S. Rycus