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Competency Based
Competency-Based Employee Training 135

· Time is available to devote to competency identification, validation, and modeling. · The training content shelf life is of sufficient length to justify the expense of researching and validating the competency model. · The training population is large enough to warrant resource expen- diture. · Decision makers consider it appropriate to focus on achieving exemplary rather than fully successful performance when the train- ing is complete.

Models for Competency-Based Training

There are three models for reinventing training around a competency foundation. The models correspond to the approaches to competency- based training we described in the previous sections of this chapter.

1. Reinventing the ISD model 2. Training to build individual competence relative to a competency model of exemplary performance 3. Building individual competence in a work team context

A Model for Competency-Based ISD

The competency-based ISD model reinvents each step of the traditional ISD model around a competency foundation. The first step in applying the competency-based ISD model is called performance analysis, in which trainers analyze the performance prob- lem. Traditional performance analysis is designed to separate problems that can be solved by training from problems that require management action, but performance analysis in the competency-based ISD model is different. The goal of the competency-based process is to determine whether the problem is caused by a lack of individual competence or by a lack of organizational

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