Company Q Evaluation
Company Q Evaluation:
According to College of Business of Guidelines
Western Governors University
Abstract
This is paper is evaluation of Company Q’s current attitude towards social responsibility. Three detailed recommended actions are given that can improve Company Q’s action toward social responsibility.
Evaluation
According to the International Organization for Standardization, “Business and organizations do not operate in a vacuum. Their relationship to the society and environment in which they operate is a critical factor in their ability to continue to operate effectively.” (Online Browsing Platform (OBP), 2014)
Closing stores in a higher crime rate areas is only counter-productive for the company and the community it serves. In order for these hard hit areas to once again flourished, businesses and organizations need to hold firm and weather the storm. Effectively responding to consumer requests is very minimal at best. When Company Q does choose to respond supply is never matched with demand. Ineffective management practices have led to a disconnect within the communities they serve. Selling high margin requested items eventually leads to poor customer satisfaction. Company Q has no loyalty or trust with its own employees. This self-defeating behavior will only lead to more underperforming stores.
Recommendations
Senior management should develop a sound code of ethics. The code of ethics needs to be unique to your business. Find out what approaches similar companies use that are effective in supporting staff and influence of work practice and culture. Before finalization get feedback from employees and shareholders, this can be done through surveys or focus groups. It’s beneficial to test it out and make adjustments as necessary. Set up an ethics committee. The committee will be charge of implementing of new practices. Follow a review process to measure the ethical performance within Company Q so that new issues and standards
According to College of Business of Guidelines
Western Governors University
Abstract
This is paper is evaluation of Company Q’s current attitude towards social responsibility. Three detailed recommended actions are given that can improve Company Q’s action toward social responsibility.
Evaluation
According to the International Organization for Standardization, “Business and organizations do not operate in a vacuum. Their relationship to the society and environment in which they operate is a critical factor in their ability to continue to operate effectively.” (Online Browsing Platform (OBP), 2014)
Closing stores in a higher crime rate areas is only counter-productive for the company and the community it serves. In order for these hard hit areas to once again flourished, businesses and organizations need to hold firm and weather the storm. Effectively responding to consumer requests is very minimal at best. When Company Q does choose to respond supply is never matched with demand. Ineffective management practices have led to a disconnect within the communities they serve. Selling high margin requested items eventually leads to poor customer satisfaction. Company Q has no loyalty or trust with its own employees. This self-defeating behavior will only lead to more underperforming stores.
Recommendations
Senior management should develop a sound code of ethics. The code of ethics needs to be unique to your business. Find out what approaches similar companies use that are effective in supporting staff and influence of work practice and culture. Before finalization get feedback from employees and shareholders, this can be done through surveys or focus groups. It’s beneficial to test it out and make adjustments as necessary. Set up an ethics committee. The committee will be charge of implementing of new practices. Follow a review process to measure the ethical performance within Company Q so that new issues and standards
References: Online Browsing Platform (OBP). (2014, March 21). Retrieved from International Organization for Standardization: https://www.iso.org/obp/ui/#iso:std:iso:26000:ed-1:v1:en