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Communication Gap Among the Generations

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Communication Gap Among the Generations
Executive Summary:
This report is an analysis of the different communication styles among Baby boomers, Generation X, and Generation Y/Millenials. The report discusses the different mindsets, values, and goals among the different generations. The differences above make it hard for organizations to place emphasis on the real issue; the communication gap among the different generations due to different communication styles. The report recommends ways for organizations to integrate the different communication styles to create a more driven, cohesive, and successful organization.
The research enforces the fact of the differences in communication styles among different generations causes a communication gap in organizations, making organizations less effective. The research further reveals the gap in communication amongst the different generations makes it difficult to manage Baby boomers, Generation X, and Generation Y/Millenials. The research shows that bridging the communication gap will decrease misunderstandings and motivate the different generations to be more interdependent and team oriented. Finally, the research reveals integration of the different communication styles among the generations will create effective and successful organizations.
According to the research communication is the most intricate part of any successful business relationship. There is a 20 year gap between each generation. Organizations’ inability to bridge the 20 year gap will be a cost factor, make organizations less efficient, and dismiss interdependency amongst the different generations.
It is recommended: * Organizations need to ensure the employees’ goals are aligned with the organizational goals * Ongoing training and workshops to ensure all employees are knowledgeable of the organization’s product

Closing the Communication Gap

Communication is the most intricate element of any type of relationship; whether business or personal. In corporate America the



References: Bailey, A., & Ngwenyama, O. (2010). Bridging the Generation Gap in ICT Use: Interrogating Identity, Technology and Interactions in Community Telecenters. Information Technology For Development, 16(1), 62-82. doi:10.1080/02681100903566156 Hahn, J. A. (2011). Managing Multiple Generations: Scenarios From the Workplace. Nursing Forum, 46(3), 119- 127. doi: 10.1111/j.1744-6198.2011.00223.x Murphy Jr., E. F., Gibson, J., & Greenwood, R. A. (2010). Analyzing Generational Values Among Managers and Non-Managers for Sustainable Organizational Effectiveness. SAM Advanced Management Journal (07497075), 75(1), 33-55. Ochs, L., & Adams, R. (2009). Generational stereotyping and group communication. Radiation Therapist, 18(2), 155-158.

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