Business Communication
Barriers
• Hindrances in the communication process.
• Effect on message/ Distortion:
– Clarity – Accuracy – Effectiveness
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Learning Points
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Meaning Barriers Organizational Barriers
Organizational Barriers Individual Barriers
Channel and Media Barriers Eco, Geo & Temp Barriers Technological Barriers Interpersonal Barriers
Meaning Barriers
• Semantic barriers.
• Different meanings assigned to one specific message.
– Meaning – Significance – Understanding
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Meaning Barriers
• • • • • • Lack of common language Poor Vocabulary Use of jargons Poor grammar Punctuation Lack of clarity in the message
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Organizational Barriers
• Physical distance
– – – – Functional specialization of tasks Power Authority Ownership of information
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Organizational Barriers
• • • • • • Complexity in organizational structure Status & positions Policies, rules & regulations Wrong choice of medium Communication overload Fear of superiors
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Technological Barriers
• Information overload • Too technical information • Lack of knowledge
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Economic, Geographic and Temporal barriers
• Difference in time • Effects of time • Dollar costs • Different locations
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Interpersonal Barriers
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Interpersonal Barriers
•Background and experience •Emotional barriers •Cultural barriers •Social anxiety •Selection of words
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Ways To Overcome Communication Barriers
1
Use simple language. Learn the art of listening..
This is an example text. Go ahead and replace it with your own text. This is an example text. Go ahead and replace it with your own text
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3
Poised emotional state.
4
Simple organizational structure. Constructive feedback. Finally be patient.
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THANK YOU!
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