Communication And Anger Expression Inventory

Das and Avci (2014) state that anger is a major part of feelings, whether it’s dealing with work, health, or even legal problems. It is a pessimistic mood that can lead to violence when stress is brought upon an individual. One of the major stressors in the working life is the communication among the people you work with. The hospital environment has a very important place for communication. As each patient expects for immediate treatment it is hard to balance every patient sent your way. Nurses, for example, work in a very hectic environment causing them to be more stressed; which can result in anger towards their coworkers, patients, or even to themselves. This study will determine the results of anger management levels and conversation skills …show more content…
This method was used to measure the presence of anger in these health workers. It was questioned by using the number four as “almost always”, the three as “often”, two as “sometimes”, and the one as “almost never”. The Communication Skills Inventory was developed in 1988, evaluating the communication skills by using a rating scale. This scale was recorded by “always” (5) and “never” (1). Each individual filled out a questionnaire based on these inventories and once finished, the data analysis was used for finding similarity in each ones …show more content…
The health workers deal with a lot of stress due to the anxiety of each patient they have to care for. For the most part, due to the stress upon the workers, they have a higher chance to be associated with anger management, ultimately, having the tendency to violence in this environment. Das and Avci (2014) state that there should be more similar trainings about anger management and communication skills so that every health personnel can have more control on anger and take care of it in a suitable