Comm 215 Case Analysis Paper
Case Study Analysis
Barbara Harmon
COMM 215
Essentials of College Writing
October 23, 2006
ABC, Inc. did not provide enough supervision and guidance for their new campus recruiter, Carl Robins, who has only been in his position for six months. Monica Carrolls, as the operations supervisor, should have followed up on her conversation with Carl instead of assuming that everything was ready for the orientation training. As a new recruiter, Carl should have started preparing earlier for the orientation training to make sure everything could be completed in time and ask for help if he needed it. Because of lack of planning and scheduling, the training must be postponed until July when the training room will be available.
Background
ABC, Inc. had a new campus recruiter, Carl Robins, with only six months on the job. His …show more content…
The first problem, the training room is already booked for June 15. The easiest solution for this problem would probably be to move the training date to the first week in July when the training room would be available. Another solution would be to rent a training room at another facility to accommodate the training needs for June 15.
Carl's second problem was forgetting to set up appointments for the new trainees to be tested for drugs. To resolve this problem, he could contact the clinic and see if he could schedule all the trainees to be tested within the next week. Then he would need to call all the new trainees and have them come in and review their files, making corrections to the applications and bringing in their transcripts.
Another problem would be the lack of a complete orientation training manuals. This is something the company should never be without. A complete manual would have to be sent to the printers, whether in house or out sourced, the manual would have to be completed before the training on the June 15.
Short Term
Barbara Harmon
COMM 215
Essentials of College Writing
October 23, 2006
ABC, Inc. did not provide enough supervision and guidance for their new campus recruiter, Carl Robins, who has only been in his position for six months. Monica Carrolls, as the operations supervisor, should have followed up on her conversation with Carl instead of assuming that everything was ready for the orientation training. As a new recruiter, Carl should have started preparing earlier for the orientation training to make sure everything could be completed in time and ask for help if he needed it. Because of lack of planning and scheduling, the training must be postponed until July when the training room will be available.
Background
ABC, Inc. had a new campus recruiter, Carl Robins, with only six months on the job. His …show more content…
The first problem, the training room is already booked for June 15. The easiest solution for this problem would probably be to move the training date to the first week in July when the training room would be available. Another solution would be to rent a training room at another facility to accommodate the training needs for June 15.
Carl's second problem was forgetting to set up appointments for the new trainees to be tested for drugs. To resolve this problem, he could contact the clinic and see if he could schedule all the trainees to be tested within the next week. Then he would need to call all the new trainees and have them come in and review their files, making corrections to the applications and bringing in their transcripts.
Another problem would be the lack of a complete orientation training manuals. This is something the company should never be without. A complete manual would have to be sent to the printers, whether in house or out sourced, the manual would have to be completed before the training on the June 15.
Short Term