Civility In The Nursing Field
Kerber has defined incivility by workers as to be “rude, disrespectful behavior that may or may not be intended to harm another” (Kerber, 2012, para 2). This would include bullying, which is looked at to be systematic, disrespectful, demeaning, or hostile acts toward targeted individuals. In the nursing field, bullying may include such acts as, being ignoring or excluding, withholding of information, gossiping about a fellow nurse, or other member of the health care team, ridiculing, criticizing, or sabotaging. As you can imagine the incivility would have a negative patient outcome. The importance of civility in nursing, would promote a safer environment for both the patient and the health care staff. The American Association of Colleges of