Chilean Mine Collapse Case Study
Chilean Copper Mine Collapse
BCOM/275 Business Communication & Critical Thinking
September 30, 2013
Chilean Copper Mine Collapse When an unforeseen tragedy comes into a small community, the devastation can cause havoc. The members of the Chilean society found themselves with more questions than answers when word spread there had been a collapse in a local mine. The families of the trapped mine workers and employees affected were in need of guidance. When communicating the messages to Chilean people, awareness of the audience played an important role in ensuring all measures were being taken to save the miners lives.
Trapped Miners in San Jose Mine
During the summer of 2010, the San Jose, Chile copper mine collapsed trapping 33 miners inside. The employees of the mine, owned by Minera San Esteban Primera, were informed that the miners were trapped at a depth of approximately 300 meters with little to no food, water and oxygen. In the days that followed the initial collapse, a second collapse occurred leaving both rescuers and spectators wondering if the miners …show more content…
This is important to know information that is both provided and withheld from the public for their safety. The message needs to be reviewed by both the mine company as well as any government officials involved in the incident. After a message has been communicated to the families and employees involved in the mine collapse, the most important actions to be taken is verification and understanding of the message. The communicator can provide these individuals with resources to assist them during this time such as crisis counselors. It will also be beneficial to make available written communication points that the families and employees can reference back to with questions and concerns. Lastly, a plan for continued communication is vital is supporting these
BCOM/275 Business Communication & Critical Thinking
September 30, 2013
Chilean Copper Mine Collapse When an unforeseen tragedy comes into a small community, the devastation can cause havoc. The members of the Chilean society found themselves with more questions than answers when word spread there had been a collapse in a local mine. The families of the trapped mine workers and employees affected were in need of guidance. When communicating the messages to Chilean people, awareness of the audience played an important role in ensuring all measures were being taken to save the miners lives.
Trapped Miners in San Jose Mine
During the summer of 2010, the San Jose, Chile copper mine collapsed trapping 33 miners inside. The employees of the mine, owned by Minera San Esteban Primera, were informed that the miners were trapped at a depth of approximately 300 meters with little to no food, water and oxygen. In the days that followed the initial collapse, a second collapse occurred leaving both rescuers and spectators wondering if the miners …show more content…
This is important to know information that is both provided and withheld from the public for their safety. The message needs to be reviewed by both the mine company as well as any government officials involved in the incident. After a message has been communicated to the families and employees involved in the mine collapse, the most important actions to be taken is verification and understanding of the message. The communicator can provide these individuals with resources to assist them during this time such as crisis counselors. It will also be beneficial to make available written communication points that the families and employees can reference back to with questions and concerns. Lastly, a plan for continued communication is vital is supporting these