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I nstructor’s Manual to Accompany

Organizational Behavior 5/e emerging knowledge and practice for the real world

by Steven L. McShane and Mary Ann von Glinow

Chapter 1
Introduction to the Field of
Organizational Behavior
Prepared by:
Steven L. McShane, University of Western Australia

This Instructor’s Manual 1ile is part of the Instructor’s Resource CD­ROM for Organizational Behavior:
Emerging Knowledge and Practice for the Real World, 5th edition
10‐digit ISBN: 0073364347
13‐digit ISBN: 9780073364346
Published by McGraw‐Hill/Irwin, a business unit of The McGraw‐Hill Companies, Inc., 1221 Avenue of the Americas, New
York, NY, 10020. Copyright © 2010, 2008, 2005, 2003, 2000 by The McGraw‐Hill Companies, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written consent of The McGraw‐Hill Companies, Inc., including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning.
Some ancillaries, including electronic and print components, may not be available to customers outside the United States.

McGraw-Hill
Irwin

Chapter 1: Introduction to the Field of Organizational Behavior

1

Introduction to the Field of
Organizational Behavior
LEARNING OBJECTIVES
After reading this chapter, students should be able to:
1. De1ine organizational behavior and organizations, and discuss the importance of this 1ield of inquiry.
2. Diagram an organization from an open systems perspective.
3. De1ine intellectual capital and describe the organizational learning perspective of organizational effectiveness.
4. Diagnose the extent to which an organization or one of its work units applies high‐ performance work practices.
5. Explain how the stakeholder perspective emphasizes the importance of values, ethics, and corporate social responsibility.

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