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Case Study Tim Hortons

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Case Study Tim Hortons
Domestically, Tim Hortons has plans to help maintain their dominance by leveraging customer service technology. They believe that by applying focus on newer technology, the results will allow the company to connect and transact with consumers in new and innovative ways. Differentiation is pivotal for the continued success of Tim Hortons, with future plans to help stand out. Their focus will include a newly branded food platform, centered on consumer attention to nutrition, heath and wellness.
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