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Case Study on Telekom Malaysia

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Case Study on Telekom Malaysia
PROJECT PROPOSAL

TITLE:

JOB SATISFACTION AMONG ACADEMIC STAFFS OF ITTAR KOTA BHARU

Prepared for :

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Program :

CHAPTER 1

1.0 INTRODUCTION

Job satisfactions affect and influence job performance of employees. In this fast changing business, the capacity to identify factors influencing job satisfaction is vital to able organization to make quick decision to prosper and capture bigger market share. The performance of an organization is reflected by its employees’ satisfaction. In brief, satisfactions increase the commitment and contribution of employees towards organizations. Individuals who have high job satisfaction will have positive attitudes towards work to complete and vice versa (Robbins,1989) Thus, to identify factors that contribute to job satisfaction is essential to generate harmony and wonderful life to these individuals (Gruneberg, 1981).

Job satisfaction may arise from several factors that link to job factors such as salary, supervisory style, colleagues, promotions and similar. Demographical factors is the other side that relate to factors such as academic achievements, gender, marital status, age and working experience. Baron and Greenberg(1990) identified three main factors that influences job satisfactions of teachers namely policy and administrational procedure in schools( recognition, responsibilities and allocation of special tasks), diversification of jobs and social working environment. The values one put on his or her job will determine the level of his or her needs towards job. According to Steers(1991), there are ten factors that individuals anticipate from his or her jobs. Good salary and related benefits, prospect for promotions for self development, interest and supportive colleagues, recognition on tasks completed,

Even it is ideal in some aspects to achieve satisfaction factors at general that satisfy all employees but it is worth to observe differences for management to

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