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Case Study Of Mike Rose's Family

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Case Study Of Mike Rose's Family
Mike Rose's description about his mother is extremely detailed, and it clearly discusses blue collar brilliance in detail. How his mother had to develop certain skills to be a restaurant waitress, and be successful by handling all the customers demands effectively. Skills like for example memory strategies, physiological needs, memorizing, managing feelings, and human behavior; these skills helped her survive for her, and her family. Rosa (Mike’s mother) clearly needed to be efficient at her job to be able to provide for her family, and certain customers were not the best ones and arrived with attitudes or special needs due to rough days, and Rosa had to learn how to handle each situation by giving them the best service.
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