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Case 2
Case 2 E-Government
Increasing Productivity and Efficiency with Could and Mobile Technologies
Question 1. Why are government agencies increasingly interested in using cloud and mobile technologies to accomplish their missions?
Government agencies have found they could deliver the information and service by IT solutions. When using the IT in a more efficient and coordinated way, government agencies could accomplish more on tighter budgets. Using cloud computing, the federal government not only reduced the costs, but also created its large data centers. Overall, cloud and mobile technologies help a lot to improve productivity and efficiency. Question 2. Why is security even more important for government agencies than businesses in the private sector?
Actually, the government should defend the country and with it, its citizens and corporations. The government agencies may have access to information and data including businesses in the private sector, even individuals in order to protect the national security. The national security is related to everyone in the country. If the country is not safe, the citizens could not live easily either. As the importance of the national security, the government agencies’ servers are usually targets for terrorists and unfriendly foreign governments. So creating a secure system and developing policies and procedures to protect the nation’s IT infrastructure from cyber threats are challenging, however, also very necessary. To some extent, the security of government agencies is even more important than the security of businesses in the private sector. The government should deploy “improved technology to enable more rapid discovery of and response to threats to federal data, systems, and networks”.
Question 3. What is the purpose of the new federal government IT dashboard?
The new IT dashboard makes the federal government’s IT operations transparent to citizens, government employees, and IT vendors. The public can track the key

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