Preview

Business Value and It at Hefty Hardware

Powerful Essays
Open Document
Open Document
1982 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Business Value and It at Hefty Hardware
Business Value and IT at Hefty Hardware

Class ID - 100550

08/10/2013

Revanth Muppavarapu

Table of contents

1. Abstract…………………………………………………………………………………..3

2. Introduction……………………………………………………………………………....4

3. Effectiveness of IT/business partnership……………………………………………….4

4. Shortcomings of the business and IT…………………………………………………...5

4.1. Business shortcomings……………………………………………………...…......5

4.2. IT shortcomings………………………………………………...…………………6

5. Recommended plan for Savvy store program………………………………………….7

6. Conclusion………………………………………………………………………………..9

7. References……………………………………………………………………………….10

1. Abstract

Evolution in technology has necessitated the application of IT to improve business operations. Accessing information about the products of a company is important and this requires improving the customer experience. IT is a tool that has been used to improve the effectiveness with which customers conduct their shopping and purchase a particular company’s products. Innovation of service has been driven by ICT, which has provided new and innovative services for many years (Bouwman & Fielt, 2008). Innovation in technology is one of the strategic ways through which businesses improve their operations especially those which operate multiple stores. This paper seeks to analyze how business value has been delivered through the use of IT at Hefty Hardware.

2. Introduction

Hefty hardware’s intention to introduce a business strategy known as Savvy store is facing challenges. This has seen conflicting views between the IT professionals and the management of Hefty Hardware’s business operations. As a result initiating the project has been a big challenge. This is what the case study to be evaluated entails. The paper looks at the extent to which the partnership between Hefty Hardware’s business and IT has been effective. In addition the paper

You May Also Find These Documents Helpful

  • Satisfactory Essays

    TUFS case study 1

    • 515 Words
    • 2 Pages

    How effective is the partnership between IT and the business at Hefty Hardware? Identify the shortcomings of both IT and the business…

    • 515 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Nt1310 Unit 1 Assignment 1

    • 1252 Words
    • 6 Pages

    Companies use information as a weapon in the battle to increase productivity, deliver quality products and services, maintain customer loyalty, and make sound decisions. Information technology can mean the difference between success and failure…

    • 1252 Words
    • 6 Pages
    Good Essays
  • Good Essays

    By looking at Riordan sales and marketing department, I noticed that Riordan need many improvements to increase sales. As the world growing fast, customers expect high level of service and products that meet with today’s technology. Using the last IT technologies in marketing and sales would increase sales and profit for Riordan. Implementing new technology in marketing and advertisement is a must nowadays to attract the customers.…

    • 856 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Management and Technology

    • 5718 Words
    • 16 Pages

    Technology has transformed the business world of the twenty first century. Business practices are affected in every level whether marketing, merchandising or human capital; new innovative technological ideas have improved companies infrastructure and management processes. The purpose of this literature review is to explore the influx of technology into the business sector and to determine how businesses have adopted technology into the business process. This paper reviewed four areas where technology has revolutionized business. A review of scholarly articles focused on four key areas: business evolution, small business, technology shifts, and the value of information technology. The review researched current articles of the four areas, importance was given to technology and how different business lines were affected by new and emerging technological ideas. In order to realize a definitive conclusion concerning the literature on technology and business evolution, the four areas of focus were studied and cross referenced. There are many different current articles of technology and how business was affected; this paper concluded that enough emphasis was given to the four areas of study. Additionally a suggestion for articles concerning cloud computing and online data storage was given.…

    • 5718 Words
    • 16 Pages
    Powerful Essays
  • Better Essays

    The vice president Cheryl O’Shea of Hefty’s new store launch named savvy expressed her view about IT who is failing to deliver projects on time and need to be outsourced to complete the project on time. This failure is mainly due to the IT people lacking the minimum knowledge on Hefty’s business process. She insisted to frame a plan for an effective outcome. Upon the initial analysis of Hefty’s business it showed many fields to be lacking like infrastructure, productivity and bandwidth to be included in the plan. Apart from the view on IT department the COO, Glen Vogel mentioned Jenny, Account Manger of IT department who always attends the business meetings and delivers effectively the business strategies to IT department. He is well versed the business…

    • 1358 Words
    • 6 Pages
    Better Essays
  • Good Essays

    In the value chain model, Albertsons commits a substantial amount of resources toward implementing new technology,and beefing up its administration and management support. Albertsons uses technology in order to reduce costs in its supply chain by consolidating distribution centers and using the Web to coordinate shipments and to reduce billing and invoicing costs. The company has also upgraded its core corporate systems, moving financial applications to software from Oracle and its human resources management to PeopleSoft sofware. The company’s high-speed network infrastructure has also been upgraded and electronic data interchange capabilities have been added, resulting in better processing of transactions with suppliers. Albertsons must work on its marketing strategies to gain customers who are open to the use of such innovative technology.…

    • 1119 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    •This is true to a large extent as IT-Business alignment continues to be one of…

    • 2463 Words
    • 15 Pages
    Powerful Essays
  • Satisfactory Essays

    Hefty Hardware Case Study

    • 611 Words
    • 3 Pages

    How effective is the partnership between IT and the business at Hefty Hardware? Identify the shortcomings of both IT and the business…

    • 611 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Homestyle Hotels Inc is a result of merger of Lifestyle Resorts and Home Away Hotels. Each individual hotel operates in silos with no standardized process to capture client information. Initially, Ben Garrett (the IT director)’s mandate was to ‘consolidate the firm’s IT’, however with the said objective having been achieved, the higher management now wanted a more cohesive picture to enable better analysis and present a consistent picture to the outside world. The roadblocks to the integration are one too many- two different hotels, two different ways of working, vast geographical expanse. The question now was, of the two vendors who had come to present their software applications, which application would most suit the organization’s business need.…

    • 1448 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    This case highlights a retail firm struggling to make sense of the increasing criticality of information technology (IT) to the business and the value IT is currently delivering. Torn between “keeping the lights on” and “delivering new products and services to customers”, successive CIOs have failed to connect effectively with their business partners despite seemingly effective relationships at the mid-management level. How to collaborate effectively with the business at all levels remains the key IT challenge.…

    • 2075 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    As easy as it would be to say there is no effectiveness between the business and IT, I think this is a somewhat shortsighted perspective. Jenny clearly has an understanding of the needs of the business and how IT functions and may be able to help bridge the gap between these two departments. At the end of the case study it is clear that Farzad recognizes there are shortcomings as well, and appears to be willing to work to change and enhance the relationship between the two areas of the organization. It seems to me that the current management structure may be to blame for many of the shortcomings - it may be fine to bring technical gurus into meetings with the business side of the organization, but if their manager is not able to maintain a clear direction for the discussion, and spell out to the IT staff why talking about 3G and 4G, or security, is a waste of time for the meeting there is clearly a disconnect. Additionally, the information regarding CIOs changing with some amount of regularity indicates that an effective CIO has not been put in place - it seems as if they are generally too technical, and unable to see the forest through the trees (as it were) as far as cooperating with the business. While the structure itself is a shortcoming of IT, the fact that individuals who are both tech and business savvy have not been put into managerial positions is a failing of the business side of the organization. When putting together the structure for ANY departments, it is important to make sure that individuals are in place who can manage relationships and work with other departments and the business as a whole to make sure high level objectives are being met by specific…

    • 303 Words
    • 2 Pages
    Good Essays
  • Good Essays

    a) In order to meet our objective of process improvement, we will use the software and services provided from a company called AppointmentPlus.…

    • 1419 Words
    • 5 Pages
    Good Essays
  • Better Essays

    Technology Impact Paper

    • 1012 Words
    • 5 Pages

    Technology affects customers on a daily basis. Companies must turn their attention to the people if they plan to succeed in today’s technology-driven economy (O’Connor, and Regan B., 2002). Companies must cater to customers, invest in people, be innovative, and show true compassion for others. This paper will research how Stone Incorporated introduced new products to customers through the use of technology, how the new technology has proven value added, outline support plan for customers who may have questions, and emphasize new partnerships with technology partners and enhanced customer experiences.…

    • 1012 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Given the hyper competitive nature of the household products manufacturing industries parallels many other industries, Kimberly-Clark’s utilization of virtual and augmented reality to differentiate itself from the competition should be benchmarked by various other companies (O’Brien & Marakas, 2011). Therefore, AutoZone Auto Parts, Verizon, and Walmart should consider implementing a similar differentiation strategy. To begin with, all three companies have demonstrated a proclivity for utilizing information technology (IT) to enhance efficiency, improve customer satisfaction, and increase sales. AutoZone has a long and reach history of leveraging innovation and technology to drive supply chain efficiencies and increase sales (Parnell, 2008).…

    • 376 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Woolworths Analysis

    • 573 Words
    • 3 Pages

    Developments in technology have provided advantages in lowering costs and improving customer service by increasing efficiency of supply chain operations and introducing online shopping.…

    • 573 Words
    • 3 Pages
    Satisfactory Essays