Business intelligence state of the art review
Symposium on Progress in Information & Communication Technology 2009
BUSINESS INTELLIGENCE SYSTEMS: STATE-OF-THE-ART REVIEW
AND CONTEMPORARY APPLICATIONS
Timothy Chee, Lee-Kwun Chan, Min-Hooi Chuah, Chee-Sok Tan, Siew-Fan Wong,William Yeoh
Faculty of Information and Communication Technology
University Tunku Abdul Rahman, Malaysia
{cheech; chanlk; chuahmh; cstan; wongsf; yeohgs}@utar.edu.my of this, this paper first presents the various definitions and categories of BI and suggests how the categories can fit into different dimensions of BI.
ABSTRACT
Recently business intelligence (BI) applications have been the primary agenda for many CIOs. However, the concept of BI is fairly new and to date there is no commonly agreed definition of BI. This paper explores the nebulous definitions and the various applications of
BI through a comprehensive review of academic as well as practitioner’s literature. As a result, three main perspectives of BI have been identified, namely the management aspect, the technological aspect, and the product aspect. This categorization gives researchers, practitioners, and BI vendors a better idea of how different parties have approached BI thus far and is valuable in their, design, planning, and implementation of a contemporary BI system in the future. The categorization may even be a first effort towards a commonly agreed definition of BI.
2. BUSINESS INTELLIGENCE
According to Gibson et al, the term business intelligence and its key concepts originated with the
Gartner Research in 1989 [7]. Howard Dresner of
Gartner Research, who is also widely recognised as the father of BI, first coined the term as “a broad category of software and solutions for gathering, consolidating, analysing and providing access to data in a way that lets enterprise users make better business decisions”
[7]. However, this research found that the term business intelligence was used as early as 1958 by
Luhn in an IBM journal
BUSINESS INTELLIGENCE SYSTEMS: STATE-OF-THE-ART REVIEW
AND CONTEMPORARY APPLICATIONS
Timothy Chee, Lee-Kwun Chan, Min-Hooi Chuah, Chee-Sok Tan, Siew-Fan Wong,William Yeoh
Faculty of Information and Communication Technology
University Tunku Abdul Rahman, Malaysia
{cheech; chanlk; chuahmh; cstan; wongsf; yeohgs}@utar.edu.my of this, this paper first presents the various definitions and categories of BI and suggests how the categories can fit into different dimensions of BI.
ABSTRACT
Recently business intelligence (BI) applications have been the primary agenda for many CIOs. However, the concept of BI is fairly new and to date there is no commonly agreed definition of BI. This paper explores the nebulous definitions and the various applications of
BI through a comprehensive review of academic as well as practitioner’s literature. As a result, three main perspectives of BI have been identified, namely the management aspect, the technological aspect, and the product aspect. This categorization gives researchers, practitioners, and BI vendors a better idea of how different parties have approached BI thus far and is valuable in their, design, planning, and implementation of a contemporary BI system in the future. The categorization may even be a first effort towards a commonly agreed definition of BI.
2. BUSINESS INTELLIGENCE
According to Gibson et al, the term business intelligence and its key concepts originated with the
Gartner Research in 1989 [7]. Howard Dresner of
Gartner Research, who is also widely recognised as the father of BI, first coined the term as “a broad category of software and solutions for gathering, consolidating, analysing and providing access to data in a way that lets enterprise users make better business decisions”
[7]. However, this research found that the term business intelligence was used as early as 1958 by
Luhn in an IBM journal