Business Environment of Sri Lanka Telecom Plc
Acknowledgement
I wish to express my sincere gratitude to all those who helped me in compiling this assignment.
First and foremost God Almighty for giving me the strength, courage and guiding me in the right path.
My parents for their tiring efforts and for bearing up with my agendas
Mr. Anuruddha Yapa, my Business Environment lecturer for his valuable time and effort in ensuring I understand every lesson and being by my side at any difficulty with regards to the assignment.
Finally my fellow batch mates of BM40 and my colleagues in motivating me and helping me clear my doubts.
If not for all of them my assignment wouldn’t have been a success.
Kevin De Silva
Executive Summary
This assignment gives an exhaustive analysis focusing mainly on the business environment on one of the most leading companies in the communication industry of Sri Lanka. It is also the national telecommunication service provider of the country, Sri Lanka Telecom PLC.
Task one gives an in-depth analysis of what the organization is, on what corner stone’s it is built on, what it is now, and its purpose of existence, based on their norms, beliefs and traditions. Such as their vision, mission, aims, goals, market share and market growth. It also shows the relationship between the organization and its stakeholders, considering the expectations of the stakeholders, and the responsibility the organization has towards them.
Task two (part one), explains the market types that are available in the industry, and in which market type SLT operates in. It also shows the demand in the total industry versus the supply of SLT showing how much of the market is being served and satisfied by them. The reasons for their success in being the number one service provider is identified through their level of innovation, technology and research and development, and is also shown how it is linked in operating in the global arena and the global impact of the organization, the markets they are
I wish to express my sincere gratitude to all those who helped me in compiling this assignment.
First and foremost God Almighty for giving me the strength, courage and guiding me in the right path.
My parents for their tiring efforts and for bearing up with my agendas
Mr. Anuruddha Yapa, my Business Environment lecturer for his valuable time and effort in ensuring I understand every lesson and being by my side at any difficulty with regards to the assignment.
Finally my fellow batch mates of BM40 and my colleagues in motivating me and helping me clear my doubts.
If not for all of them my assignment wouldn’t have been a success.
Kevin De Silva
Executive Summary
This assignment gives an exhaustive analysis focusing mainly on the business environment on one of the most leading companies in the communication industry of Sri Lanka. It is also the national telecommunication service provider of the country, Sri Lanka Telecom PLC.
Task one gives an in-depth analysis of what the organization is, on what corner stone’s it is built on, what it is now, and its purpose of existence, based on their norms, beliefs and traditions. Such as their vision, mission, aims, goals, market share and market growth. It also shows the relationship between the organization and its stakeholders, considering the expectations of the stakeholders, and the responsibility the organization has towards them.
Task two (part one), explains the market types that are available in the industry, and in which market type SLT operates in. It also shows the demand in the total industry versus the supply of SLT showing how much of the market is being served and satisfied by them. The reasons for their success in being the number one service provider is identified through their level of innovation, technology and research and development, and is also shown how it is linked in operating in the global arena and the global impact of the organization, the markets they are
References: (Chester I Barnard. 1968. Functions of the Executive. USA. Harvard University Press) “Social entities that are goal directed, deliberately structured activity systems with a permeable boundary” (Bedeian and Zammuto. 1991. Organizations: Theory and Design. Dryden Press) 1.2 Categorization of organizations (Sri Lanka Telecom. 2011. Annual Report: 2010. Sri Lanka: Sri Lanka Telecom.) 2.3 Organization Structure of SLT