Business Communications BCOMM3
Prompt: When employers are asked to list the skills that their employees will need to succeed, they almost always include communication skills. In an essay, explain why communication skills are crucial for success in the workplace. Support your argument with examples. “Good communication skills are key to success in life, work and relationships. Without effective communication, a message can turn into error, misunderstanding, frustration, or even disaster by being misinterpreted or poorly delivered” (Good Communication Skills). Communication is used in every aspect of our lives. It requires skills and practice to excel at it. One of the most important communication is conducted in a business environment. It is crucial to have effective business communication skill, since that is one skill that almost all employers seek for in an employee. There are three characteristics that successful business communicators have in common: being strategic, professional and adaptable. Effective communicators are strategic and always have a plan in delivering a message that achieves its purpose or desired outcome. For example, writing a resume has the purpose of getting hired for a desired position. If the objective of the resume was weak with no clear purpose, it would be difficult to find an employee willing to offer an interview. Successful business communicators must be audience oriented and aware of whom their message is being directed to. Understanding who the audience is makes a huge difference in being able to deliver a message effectively. An email to a couple of colleagues for a laid back happy hour event can be casual. However, an email to the board of directors proposing a potential increase in budget needs to done in a persuading and professional way. The language used for a casual email versus a professional tone differs completely due to the type of audience receiving the message. Understanding who the audience is will help achieve the desired outcome.
Cited: Hereford, Zorka. "Good Communication Skills - Key to Any Success."Essential Life Skills. N.p., n.d. Web. 24 Feb. 2015. Shwom, Barbara Lynne, and Lisa Gueldenzoph Snyder. "Becoming a Successful Business Communicator." Business Communication. N.p.: n.p., n.d. 2-23. Print