• Analyze audience
• Identify target audience
1. Store managers.
2. Store employees.
3. Retail customers and public.
• Identify communication channels.
1. Oral and written
• What message is intended to
1. Persuade, inform, or built goodwill.
• Organize
1. The structure and format of the message.
2. Clear and concise communication.
3. Proofread message.
4. Deliver the message.
• Follow-up and feedback
1. Was message clear to the intended audience?
2. Does the audience have questions or comments?
3. Any extra clarification required?
4. Analyze outcome (termpaper).
Part II: Business portfolio
RE: UOP Department Stores …show more content…
In the Business communication class I have learned about different ways to communicate, called channels. I have learned valuable information that will help me in my career and in my school. I have learned that I can be proved wrong, at the beginning of the class I though it was irrelevant. Because I already know how to communicate effectively and never had any problems, but I was wrong and I recognize. Communication is not just delivering a bunch of words that do not make any sense, is about delivering a message to the intended receiver. Decoding the message sent will be different because every person will decode and interpret it according to his/her communication style. I learned about the audience, the purpose of the message, effective ways to deliver. Overall I like the class because the business writing is not so complicated like APA format, indentations, word count, or any of that beautiful stuff. Business writing is short, concise, and effective unlike this assignment. That is all for my business writing portfolio.
References
Mindtools. (2011). How to write effective emails. Retrieved from