Business Case Study: Publix Supermarket, Inc.
The company I choose was Publix Supermarket, Inc. this company began in 1930 in Winter Have, FL by the late George Jenkins. Mr. Jenkins soon went from having two stores to opening a warehouse along with 19 more store sites. As Jenkins continued to add more Publix Supermarket stores he also added on the extra small details the stores now have such as the bakery and pharmacy. Mr. Jenkins always believed the customer was first and held these values to the highest standard, which is why to this day Publix holds the number 1 spot in customer