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business analyst
BUSINESS ANALYST TRAINING
Feb - 2014

DAY 1


What does a Business Analyst actually do



System Development Life Cycle – High Level

WHAT DOES A BA DO IN ACTUAL
It depends on :
 Nature of Organization
 Nature of Project
Business Analyst / System Analyst / Quality Analyst /
Project Coordinator / Project Manager
Some of the common activities in every project are:
 Investigating Goals & Issues
 Analyzing Information
 Communicating with People
 Documenting the Findings
 Evaluating the Solution

INVESTIGATING
Business Analysis is all in the Questions:


Is it worth it… ?



Why this… ?



What is needed… ?



Did we deliver what was needed… ?



Conduct Interviews, Discussions,



Research, Negotiations,

ANALYZING
Analyzing of gathered information needs to be done:


Study Patterns & Trends



Dig deep to find out the problem source



Compare Solutions and Actual Needs
Root Cause Analysis
 Gap Analysis
Business Process Modeling


COMMUNICATING
Effective communication should always be there :


Communication should be:






Clear
Timely
Unambiguous

Communication should have:







Planning
Status
Minutes of Meetings
Project Documentation
Reporting

DOCUMENTING
It is always going to be there by default:


What to document:






How to document:








Learnings
Observations
Analysis Results

Text
Flow Diagrams
Charts
Graphs
Illustrations

What to follow:




Templates
Project Repository
Reports

EVALUATING
Evaluate to identify the best solution:


What to evaluate:









How to evaluate:




People
Process
Project
Performance
Quality
Risks

Guidelines by PMO

What to follow:
Templates
 Project Repository
 Reports


SYSTEM DEVELOPMENT LIFE CYCLE - SDLC






A framework that describes the activities performed at each
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