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Business Administration Level 2 Answers

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Business Administration Level 2 Answers
Business Administration Level 2
Hints and tips for Unit 1 Assessment

(NB: Please don’t cut and paste from websites as this is not acceptable practice for assessment purposes.)

If you wish to use other information you have researched beyond the course materials:

1. Make sure it is additional to the Business Administration course material. 2. Make sure it supports/is relevant to your answer. 3. Quote the source.

The main thing to remember when constructing each answer is to be as robust as you can. Try to include as much relevant detail from the learning materials as you can. It is very important to use your own words. The following information should be helpful to you. If you have any queries get in touch with your tutor
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This question is in two parts and you must give three key areas of legislation that affect both the employer & the employee. The key areas of legislation can be the same for both the employer and employee.

Q4. In this question you need to describe how representative bodies can support employees. A good source of information regarding trade unions can be found at www.tuc.org.uk

Q5. This question is in two-parts (employer & employee responsibilities) and you must answer both parts to pass the question successfully. In addition to the learning materials EHRC - Advice and guidance has some excellent information which will help you answer this question.

Q6. This is a three-part question in which you need to give a benefit for the employer, a benefit for the employee and a benefit for the organisation as a whole.

Section 2

Q1. You need to give both employer & employee responsibilities for health, safety & security. In addition to the course materials www.hse.gov.uk gives good information on employer & employee responsibilities for health & safety.

Q2. Why does managing health & safety properly make good business sense? In addition to the learning materials a good article on this can be found at
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If you needed to speak with your Manager regarding a confidential issue how would you communicate this with them i.e. face-to-face, telephone, email. Would it be done in private or a public place where people can hear you?

Q3. As well as the course a good article on active listening can be found at http://www.mindtools.com/CommSkll/ActiveListening.htm

Section 4

Q1. You need to explain why having standards of work is important and not give different types of standards of work e.g. must answer 10 telephone calls in an hour. If you didn’t have standards of work how would you know if you are doing a good job or not? How will colleagues who depend on know what to expect of you if you don’t have standards?

Q2. By been willing to take on new challenges will this make you more valuable to the organisation or not? Will you learn new skills? If you resist new challenges and change how will your colleagues feel about you?

Q3. If you are honest and respectful to your colleagues how do you think this will make the work environment? Will it help build better working relationships or not? Also how would you expect them to behave towards you if you unfriendly and unhelpful to them.

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