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Bus 644 Operations Management Final

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Bus 644 Operations Management Final
Improving Stickley Furniture

BUS 644 Operations Management

Abstract
Stickley Furniture has a long tradition of manufacturing and selling fine furniture goods. The Consulting Firm has been charged with the responsibility of evaluating and explaining how the company operates and tracks jobs and inventory. Also, the pros and cons of how orders are processed are evaluated. Finally, suggestions are made regarding the way the company should handle forecasting, inventory, work measurement, facility layout, shipping, quality, goals, and recognition. A full change in operations could result in greater customer satisfaction, reduced electricity usage, greater customer satisfaction, faster and less costly delivery of goods sold, less stock of furniture pieces piling up in the warehouse, and greater profitability year over year for the company, its retail locations, and the profitability of customers. Improving Stickley Furniture
Stickley Furniture has a long tradition of manufacturing and selling fine furniture goods. The Consulting Firm has been charged with the responsibility of evaluating and explaining how the company operates and tracks jobs and inventory. Also, the pros and cons of how orders are processed are evaluated. Finally, suggestions are made regarding the way the company should handle forecasting, inventory, work measurement, facility layout, shipping, quality, goals, and recognition. A full change in operations could result in greater customer satisfaction, reduced electricity usage, greater customer satisfaction, faster and less costly delivery of goods sold, less stock of furniture pieces piling up in the warehouse, and greater profitability year over year for the company, its retail locations, and the profitability of customers.
Old Fashioned Production Stickley Furniture has been around for over 100 years, which is a huge achievement. Fortunately methods have change for the better with the introduction of computers and



References: Addis, S. (2008, November). THE ART OF GOAL SETTING. Rough Notes, 151(11), 48, 50. Retrieved February 26, 2012, from ABI/INFORM Complete. Bentz, B. (2007, January). Forward thinking. Logistics Management (2002), 46(1), 37-39. Retrieved March 25, 2012, from ABI/INFORM Complete. Infosys Honored with Oracle Titan Partner Award at Oracle(R) OpenWorld 2010 :Recognized for Supply Chain Management Solution Implementation at Cummins; Industries: Manufacturing; Spotlight: Award Winning Client Solution; Domains: Supply Chain Management. (2010, September 20). PR Newswire. Retrieved , from ABI/INFORM Complete. Manzoor, Q. (2012). Impact of Employees Motivation on Organizational Effectiveness. Business Management and Strategy, 3(1), 1-12. Retrieved , from ABI/INFORM Complete. Stevenson, W. (2010). Operations Management, 10th Edition. McGraw-Hill Primis Custom Publishing, Apr-10. p. 71, 239, 240, 241, 252, 339, 427, 688, and 786. Weisbord, M., & Janoff, S. (2007). Get the Whole System in the Room. The Journal for Quality and Participation, 30(3), 4-8. Retrieved March 25, 2012, from ABI/INFORM Complete.

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