Bus 100
Chapter 1
Designing Effective and Efficient Organizations * Organizations at the “macro” level – as social entities and how they relate to their environments * The effects of an organization’s technologies, size, strategies, structure, culture, environment and processes on its behavior and effectiveness * As well as change, life-cycle, conflict/power
What is an Organization? * organization are social entities that are goal directed, designed as deliberately structured and coordinated activity systems, and linked to the external environment * Social entity * Goal directed trying to achieve something * Deliberately structured activity system do something * Linked to the external environment impacting outside or impacted the outside * Example: Customers impact an organization, or airplanes are impacted by the price of fuel * Not everyone in an organization is an employee…some are just members or volunteers
Organizations exist to do the following: 1. Bring together resources to achieve desired goals and outcomes 2. Produce goods and services efficiently 3. Facilitate innovation 4. Use modern manufacturing and information technologies 5. Adapt to and influence a changing environment (Google/Facebook, BP/Homeland, Security/Banks) 6. Create value for owners, customers and employees 7. Accommodate ongoing challenges of diversity, ethics, and the motivation and coordination of employees
Types of Organizations * Non-Profit/Government/Crown Corps * Goals less tangible – but important * Volunteers * Funding/costs * Whim of Government * Humane Society/PBS their goals are less objective * Examples: CBC, BC Government, American Cancer society * For Profit Goals * Profit * Short term/Long term * Revenue * Market Share * “Maximize shareholder wealth” * Examples: Microsoft, BP and Facebook
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Designing Effective and Efficient Organizations * Organizations at the “macro” level – as social entities and how they relate to their environments * The effects of an organization’s technologies, size, strategies, structure, culture, environment and processes on its behavior and effectiveness * As well as change, life-cycle, conflict/power
What is an Organization? * organization are social entities that are goal directed, designed as deliberately structured and coordinated activity systems, and linked to the external environment * Social entity * Goal directed trying to achieve something * Deliberately structured activity system do something * Linked to the external environment impacting outside or impacted the outside * Example: Customers impact an organization, or airplanes are impacted by the price of fuel * Not everyone in an organization is an employee…some are just members or volunteers
Organizations exist to do the following: 1. Bring together resources to achieve desired goals and outcomes 2. Produce goods and services efficiently 3. Facilitate innovation 4. Use modern manufacturing and information technologies 5. Adapt to and influence a changing environment (Google/Facebook, BP/Homeland, Security/Banks) 6. Create value for owners, customers and employees 7. Accommodate ongoing challenges of diversity, ethics, and the motivation and coordination of employees
Types of Organizations * Non-Profit/Government/Crown Corps * Goals less tangible – but important * Volunteers * Funding/costs * Whim of Government * Humane Society/PBS their goals are less objective * Examples: CBC, BC Government, American Cancer society * For Profit Goals * Profit * Short term/Long term * Revenue * Market Share * “Maximize shareholder wealth” * Examples: Microsoft, BP and Facebook
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