Btec Business Level 3 Unit 9 P5 Business
Personal Selling
Sales staff can work in many different businesses , they can work in the high street , they can sell cars , clothes , electronics they can also work in call centres and try sell over the phone , you also get some sales staff who work from door to door and do door to door sales.
Sales staff is an important roll in all organisations, they are the face to the customers they are what drags the customer in and talk them into buying something they are trying to sell, the more sales staff sell the more revenue and profit the company are going to have, that is why it is important for companies to have good sales staff because it makes a impact on the company, this is why some companies try get the best sales staff as possible …show more content…
a travel agent will say where there going to , the area , the flights , the food everything about the holiday.
The sales staff will not only have to know there product there selling well they will also need to know there company well and how it works , they will need to know the pros with there company and why it is better then rival companies and they will also need to know the reputation of the company and the previous feedback which the company has had , a good sales staff will relate the product with the customer and how it will help them specifically and how it will be use in there favour.
A good sales staff build up there own personal relationship with the customer, they will find out what there customer wants and there requirements , some customers will have expectations and know what they want , other customers will only have a little idea they will expect you to tell them about the product and persuade them into buying it.
Price is a important factor of a sales staff some people care about it, others care less about the price they care more for the product but in sales staff price is a crucial
Sales staff can work in many different businesses , they can work in the high street , they can sell cars , clothes , electronics they can also work in call centres and try sell over the phone , you also get some sales staff who work from door to door and do door to door sales.
Sales staff is an important roll in all organisations, they are the face to the customers they are what drags the customer in and talk them into buying something they are trying to sell, the more sales staff sell the more revenue and profit the company are going to have, that is why it is important for companies to have good sales staff because it makes a impact on the company, this is why some companies try get the best sales staff as possible …show more content…
a travel agent will say where there going to , the area , the flights , the food everything about the holiday.
The sales staff will not only have to know there product there selling well they will also need to know there company well and how it works , they will need to know the pros with there company and why it is better then rival companies and they will also need to know the reputation of the company and the previous feedback which the company has had , a good sales staff will relate the product with the customer and how it will help them specifically and how it will be use in there favour.
A good sales staff build up there own personal relationship with the customer, they will find out what there customer wants and there requirements , some customers will have expectations and know what they want , other customers will only have a little idea they will expect you to tell them about the product and persuade them into buying it.
Price is a important factor of a sales staff some people care about it, others care less about the price they care more for the product but in sales staff price is a crucial