Bsbwor501 Unit 1 Assignment
- According to the student, her instructor has been calling the Customer Experience Group about the said issue.
- The student provided the case number - 09150054
- Checked the case number and that 2 students has been reported and the student that I was chatting is one of the 2.
- Checked the student's account, the first 2 chapters were already a completed and that the due date for these 2 LearnSmarts assignment is 12/31/16.
- informed the student that I will check the instructor's account and that there are grades for both learnsmart for the student.
- Asked the student if she wants to see her grades with the instructor's name and her name on the page with the grades for both chapters and the student said yes.
- Sent a screenshot of the grades
- The student provided the case number - 09150054
- Checked the case number and that 2 students has been reported and the student that I was chatting is one of the 2.
- Checked the student's account, the first 2 chapters were already a completed and that the due date for these 2 LearnSmarts assignment is 12/31/16.
- informed the student that I will check the instructor's account and that there are grades for both learnsmart for the student.
- Asked the student if she wants to see her grades with the instructor's name and her name on the page with the grades for both chapters and the student said yes.
- Sent a screenshot of the grades