BSB51107: Diploma of Management
BSB51107: Diploma of Management
BSB07: Business Services Training Package
Assessment Task
Workbook
Candidate
Name:
Student
No
BSB51107: Diploma of Management: Assessment Task Workbook
Table of Contents
Terms and Conditions
Instructions to the Candidate (trainee)
Submitting your evidence portfolio
Ownership and plagiarism
Re-submission of your evidence portfolio
Declaration by Candidate
Purpose of this Assessment Workbook
Units of competency in this assessment
Safety
Australian Qualifications Framework (AQF)
Assessment 1: Balanced Scorecard Questions
Assessment 2 - Balanced Scorecard Project
Assessment 3: Written Questions - Legislation
Assessment 4 - Legislation Project
Assessment 5: Written Questions - Customer Service
BSBCUS501C Manage quality customer service
Assessment 6 - Customer Service Project
BSBCUS501C Manage quality customer service
Task 1
Task 2
Task 3:
Task 4
Task 5
Assessment 7: Written Questions - Managing people and teams
Assessment 8 - Managing People and Teams Project
Task 1
Task 2
Task 3
Task 4
Task 5
Task 6
Task 7
Task 8
Task 9
Task 10
Task 11
Task 12
Task 13
Assessment 9: Written Questions - Occupational Health and Safety
Assessment 10 - Occupational Health and Safety Project
Task 1
Task 2
Task 3
Task 4
Task 5
Assessment 11: Written Questions - Project Management
Assessment 12 - Project Management Project
Task 1
Task 2
Task 3
Task 4
Task 5
5
5
5
5
5
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7
7
8
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11
12
21
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27
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38
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42
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43
44
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47
48
53
53
54
55
56
56
58
64
64
65
67
68
69
© Sandy Welton
BSB51107_Assessment Task Workbook_SAMPLE
January 2012
BSB51107: Diploma of Management: Assessment Task Workbook
Task 6
Task 7
Task 8
Assessment 13: Written Questions - Operational planning and risk management
Assessment 14 - Operational Plan and Risk Management Project
Task 1
Task 2
Task 3
Task 4
Task 5
BSB07: Business Services Training Package
Assessment Task
Workbook
Candidate
Name:
Student
No
BSB51107: Diploma of Management: Assessment Task Workbook
Table of Contents
Terms and Conditions
Instructions to the Candidate (trainee)
Submitting your evidence portfolio
Ownership and plagiarism
Re-submission of your evidence portfolio
Declaration by Candidate
Purpose of this Assessment Workbook
Units of competency in this assessment
Safety
Australian Qualifications Framework (AQF)
Assessment 1: Balanced Scorecard Questions
Assessment 2 - Balanced Scorecard Project
Assessment 3: Written Questions - Legislation
Assessment 4 - Legislation Project
Assessment 5: Written Questions - Customer Service
BSBCUS501C Manage quality customer service
Assessment 6 - Customer Service Project
BSBCUS501C Manage quality customer service
Task 1
Task 2
Task 3:
Task 4
Task 5
Assessment 7: Written Questions - Managing people and teams
Assessment 8 - Managing People and Teams Project
Task 1
Task 2
Task 3
Task 4
Task 5
Task 6
Task 7
Task 8
Task 9
Task 10
Task 11
Task 12
Task 13
Assessment 9: Written Questions - Occupational Health and Safety
Assessment 10 - Occupational Health and Safety Project
Task 1
Task 2
Task 3
Task 4
Task 5
Assessment 11: Written Questions - Project Management
Assessment 12 - Project Management Project
Task 1
Task 2
Task 3
Task 4
Task 5
5
5
5
5
5
6
7
7
7
8
9
11
12
21
22
22
27
27
27
27
28
29
30
32
38
38
39
39
40
41
41
42
43
43
44
45
46
47
48
53
53
54
55
56
56
58
64
64
65
67
68
69
© Sandy Welton
BSB51107_Assessment Task Workbook_SAMPLE
January 2012
BSB51107: Diploma of Management: Assessment Task Workbook
Task 6
Task 7
Task 8
Assessment 13: Written Questions - Operational planning and risk management
Assessment 14 - Operational Plan and Risk Management Project
Task 1
Task 2
Task 3
Task 4
Task 5