Answer: Public Relation is trying to makes the place acceptable and attractive to the patient. Also to make them feel like they are better of being in the hospital than being out in the world.
Answer: When the attendant at the gas station notices the patient uniform is from the mental hospital, Dr. Spivey tries to protect them by lying that they are crew workers. The patients felt bad because they feel like lying about who they are further stigmatizes mental illness. Mcmurphy uses the social fear of mental illness to get them a free gas and then using the money to buy beer. He told the attendant that they are crazy psychopathic criminals going to SanQuentin prison. This incident makes the patient gain power and makes them realizes the importance of embracing who they