Boeing
Discuss the four Vs of operations and illustrate them in the context of operations of (i) a manufacturing organisation and (ii) a service organisation of your choice.
[50 marks]
The four Vs of operations is:
- Volume. This V tells us, how many products or services are made by the operation.
- Variety. This one tells us, how many different type of products or services are made by the operation.
- Variation. This v is about the level of demand for changes.
- Visibility. This one tells us, how much of the operations internal workings are exposed to its customer.
Take boing company for example, it is a manufacturing organisation. This world known company produce lots of different type of planes in large scale, and sells to lots of airliner across the globe. Furthermore, this company also make army aircraft. According to the four Vs Boeing Company has a high Volume. They have lots of different type of services across the globe for their planes. Additionally, high volume implicate that the product is highly repeatability, they are specialized in making big aircraft, they have a system which all the workers follow. However, the unit cost is very high. When it comes to variety, the Boeing Company is on the high side. This means that they are flexible in the way that, they meet customer’s needs. Every project or making of an aircraft is complex and every unit cost is high.
Boeing Company can also be called as a services company. However, I would take Michelin star restaurant as example. A Michelin start restaurant gives you fresh food and good food. This kind of restaurants is very stable and has a routine they follow every day. Moreover, they can predict the sale of a single day, so according to that, they know how much food should be prepared in advance. All this aspects gives an indication of that the variation in demand is low. When you go to a exclusive restaurant to expect the food to come to quickly on the table. So some customer have a short
[50 marks]
The four Vs of operations is:
- Volume. This V tells us, how many products or services are made by the operation.
- Variety. This one tells us, how many different type of products or services are made by the operation.
- Variation. This v is about the level of demand for changes.
- Visibility. This one tells us, how much of the operations internal workings are exposed to its customer.
Take boing company for example, it is a manufacturing organisation. This world known company produce lots of different type of planes in large scale, and sells to lots of airliner across the globe. Furthermore, this company also make army aircraft. According to the four Vs Boeing Company has a high Volume. They have lots of different type of services across the globe for their planes. Additionally, high volume implicate that the product is highly repeatability, they are specialized in making big aircraft, they have a system which all the workers follow. However, the unit cost is very high. When it comes to variety, the Boeing Company is on the high side. This means that they are flexible in the way that, they meet customer’s needs. Every project or making of an aircraft is complex and every unit cost is high.
Boeing Company can also be called as a services company. However, I would take Michelin star restaurant as example. A Michelin start restaurant gives you fresh food and good food. This kind of restaurants is very stable and has a routine they follow every day. Moreover, they can predict the sale of a single day, so according to that, they know how much food should be prepared in advance. All this aspects gives an indication of that the variation in demand is low. When you go to a exclusive restaurant to expect the food to come to quickly on the table. So some customer have a short