Bma247
BMA201 Chapter 7 & 8 Practice test
1 | Growth and achieving one's potential are examples of Maslow's: | | a. | physiological factors | b. | esteem factors | c. | social factors | d. | self-actualisation factors | |
2 | A Theory X manager would view employees as: | | a. | viewing work as a normal daily activity | b. | seeking responsibility | c. | needing to be coerced to achieve goals | d. | exercising self-control | |
3 | Two-factor theory suggests that extrinsic factors such as ________ cause dissatisfaction. | | a. | advancement | b. | working conditions | c. | recognition | d. | achievement | |
4 | Those who have a high need for ________ tend to be successful entrepreneurs. | | a. | achievement | b. | power | c. | affiliation | d. | esteem | |
5 | A goal of "do your best": | | a. | enables the employee to perform their best | b. | is better than a hard goal | c. | is better than an easy goal | d. | is inappropriate goal-setting | |
6 | The desire for ________ seems important to almost all workers across cultures. | | a. | higher pay | b. | interesting work | c. | more flexibility | d. | telecommuting options | |
7 | You have just been hired by Computers-R-Us to institute a management by objectives program. The sales people have asked you to explain the program to them and to help them understand how it will affect them.
Which of the following is an example of an MBO objective? | | a. | Computer sales should be increased by six percent. | b. | Telephone orders should be processed promptly. | c. | All customers should be treated well. | d. | Employees should reduce absenteeism. | |
8 | In terms of job characteristics, an electronics factory worker who assembles a radio and then tests it to determine if it operates properly exemplifies: | | a. | low task significance | b. | high feedback | c. | high task significance | d. | low
1 | Growth and achieving one's potential are examples of Maslow's: | | a. | physiological factors | b. | esteem factors | c. | social factors | d. | self-actualisation factors | |
2 | A Theory X manager would view employees as: | | a. | viewing work as a normal daily activity | b. | seeking responsibility | c. | needing to be coerced to achieve goals | d. | exercising self-control | |
3 | Two-factor theory suggests that extrinsic factors such as ________ cause dissatisfaction. | | a. | advancement | b. | working conditions | c. | recognition | d. | achievement | |
4 | Those who have a high need for ________ tend to be successful entrepreneurs. | | a. | achievement | b. | power | c. | affiliation | d. | esteem | |
5 | A goal of "do your best": | | a. | enables the employee to perform their best | b. | is better than a hard goal | c. | is better than an easy goal | d. | is inappropriate goal-setting | |
6 | The desire for ________ seems important to almost all workers across cultures. | | a. | higher pay | b. | interesting work | c. | more flexibility | d. | telecommuting options | |
7 | You have just been hired by Computers-R-Us to institute a management by objectives program. The sales people have asked you to explain the program to them and to help them understand how it will affect them.
Which of the following is an example of an MBO objective? | | a. | Computer sales should be increased by six percent. | b. | Telephone orders should be processed promptly. | c. | All customers should be treated well. | d. | Employees should reduce absenteeism. | |
8 | In terms of job characteristics, an electronics factory worker who assembles a radio and then tests it to determine if it operates properly exemplifies: | | a. | low task significance | b. | high feedback | c. | high task significance | d. | low