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Test Canvas

31/12/09 1:37 AM

BUSINESS INFORMATION SYSTEMS 100 (BENTLEY) (10830-UX-061-01-XXX-XX) > CONTROL PANEL > TEST MANAGER > TEST CANVAS

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Worksheet 10 - Creating Business Value with ICT Infrastructure

Academic Objectives
The academic objectives of this worksheet are to: 1. To discuss the core ICT infrastructure and software structure in a modern business. 2. To discuss various issues in the management of ICT infrastructure. 3. To investigate the offerings of IT research and advisory companies like Gartner 4. To investigate an IT Department (in an educational institution or elsewhere). 5. To compare Voice over Internet Protocol rates with traditional telephone providers.

Important: The pre-workshop activities in this worksheet should be completed before the workshop and the worksheet itself should be completed and submitted before the following workshop.

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