Balfour Structure
Balfour Beatty is a world-class infrastructure group operating in construction services, professional services, support services, and infrastructure investments. The company works in partnership with customers – principally in the UK, the US, South-East Asia, and the Middle East – who value the highest levels of quality, safety, and technical expertise. In pursuit of that ideal, Balfour Beatty employs more than 50,000 people around the world.
Key infrastructure markets for Balfour Beatty include transportation (roads, rail and airports); social infrastructure (education, specialist healthcare, and various types of accommodation); utilities (water, gas, and power transmission and generation) and commercial (offices, leisure, and retail). The company delivers services essential to the development, creation, and care of these infrastructure assets including investment, project design, financing and management, engineering and construction, and facilities management services.
In 2007, Balfour Beatty launched Project Janus to review its Master Services agreement with BT to mitigate potential risk to their supply chain. The project was one of the first improvement initiatives driven from the new Balfour Beatty CIO, Darryn Warner and was led by David Neve (Mansell Director of IT) on behalf of Balfour Beatty’s UK Operating Companies.
Project Janus had six key objectives: value for money, certainty of supply, proactive supplier management, shared services, overhead minimisation, and return on investment.
Both Balfour Beatty and BT engaged in a process of reviewing the service delivery in line with these key objectives, with an aim to deliver benefits for both parties. As part of this process BT was asked to review the solutions it provided to Balfour Beatty, and make recommendations for improve service and delivery.
Darryn Warner recalls “One of the first major challenges I faced was the pushback from our Operating Companies on the length of time it took to get
Key infrastructure markets for Balfour Beatty include transportation (roads, rail and airports); social infrastructure (education, specialist healthcare, and various types of accommodation); utilities (water, gas, and power transmission and generation) and commercial (offices, leisure, and retail). The company delivers services essential to the development, creation, and care of these infrastructure assets including investment, project design, financing and management, engineering and construction, and facilities management services.
In 2007, Balfour Beatty launched Project Janus to review its Master Services agreement with BT to mitigate potential risk to their supply chain. The project was one of the first improvement initiatives driven from the new Balfour Beatty CIO, Darryn Warner and was led by David Neve (Mansell Director of IT) on behalf of Balfour Beatty’s UK Operating Companies.
Project Janus had six key objectives: value for money, certainty of supply, proactive supplier management, shared services, overhead minimisation, and return on investment.
Both Balfour Beatty and BT engaged in a process of reviewing the service delivery in line with these key objectives, with an aim to deliver benefits for both parties. As part of this process BT was asked to review the solutions it provided to Balfour Beatty, and make recommendations for improve service and delivery.
Darryn Warner recalls “One of the first major challenges I faced was the pushback from our Operating Companies on the length of time it took to get